What are the responsibilities and job description for the Courier - PRN position at Duke?
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke HomeCare & Hospice
Pursue your passion for caring with Duke HomeCare & Hospice, which offers hospice, home health, and infusion services across the region, as well as serves as the home forthe Duke Caregiver Support Program. Team members work closely with a patient's physician to provide comprehensive, individualized care in the comfort of their home or at our inpatient hospice facility in Durham, NC.
This is not a full-time position - PRN as needed for coverage
General Description of the Job Summary
Responsible for the delivery of products to recipients in a courteous and efficient manner.
MAJOR JOB RESPONSIBILITIES
- Delivers pharmaceuticals, supplies, and equipment in safe, accountable manner.
- Picks up sharps containers and disposes of biohazardous wastes according to established infection control procedures.
- Visually inspects assigned vehicle daily for obvious maintenance problems (e.g., worn tires, cracked mirrors, signal lights not working, etc.)
- Maintains assigned vehicle in clean and orderly condition, both inside and outside; informs supervisor of mechanical or safety problems.
- Ensures that routine mechanical maintenance is performed on assigned vehicle.
- Maintains current driver’s license and current automobile insurance at required levels of coverage.
- Participates in weekly and monthly on call schedule.
- Handles customer complaints patiently and in a fair and empathetic manner.
- Uses safe lifting techniques in loading and unloading equipment.
- Accurately pull, package and ship medical supplies from packing lists/delivery tickets for patients.
- Coordinates time sensitive deliveries to patients and healthcare providers using DHCH couriers, contracted couriers, and commercial carriers.
- Maintains a positive relationship and understanding of the services provided by both Duke employed and contracted couriers.
- May be required to perform various general warehousing duties, such as shipping, receiving, and general warehouse cleaning.
- Perform other related duties incidental to the work described herein.
Minimum Requirements
Education and Formal Training
Work requires the ability to understand and follow oral and written instructions generally acquired through a partial high school education.
Licensures, Certifications
A valid North Carolina driver’s license must be maintained with a good driving record free of restrictions.
Professional Work Experience
Work requires six months of delivery experience or customer service
Knowledge, Skills & Abilities
May be required to safely lift up to 50 pounds.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
