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Community Based Case Manager

DuPage County Health Department
Wheaton, IL Full Time
POSTED ON 11/14/2024 CLOSED ON 12/14/2024

What are the responsibilities and job description for the Community Based Case Manager position at DuPage County Health Department?

The DuPage County Health Department would like to announce an opportunity to work on our Community Support Team which provides a team-based approach towards recovery and resiliency oriented, intensive, community-based rehabilitation and outreach service for adults.  The Community Support Team provides a high level of support to clients that struggle with engagement in their in Behavioral Health treatment.  
 
 This team collaborates to support these clients as one part of a comprehensive community behavioral health system that includes crisis services, adult intensive services/residential services, forensic behavioral health, substance use treatment, and psychiatric services. The Community Support Team is designed to meet the educational, vocational, residential, mental health, co-occurring disorders, financial, social and other treatment support needs of the recipient. Interventions are provided primarily in natural settings, and are delivered face to face, with individual recipients and their family/significant others as appropriate to the primary well-being and benefit of the recipient. It is provided to recipients to decrease hospitalizations and crisis episodes and increase community tenure/independent functioning; increase time working, in school or with social contacts; and personal satisfaction and autonomy. Through clinical interventions and supports based on identified, individualized needs, the recipient will reside in independent, semi-independent, or family living arrangements and be engaged in the recovery/treatment process.
 
 The purpose/intent of Community Support Team is to provide specific, measurable, and individualized mental health rehabilitation interventions to each person served through the reduction and management of symptoms and the development of stability and independence. The preferred candidate will be able to assertively and compassionately engage a population that struggles with engagement. Do you love a challenge and project the warmth and sincerity needed to work effectively with clients? Do you have a strong ability to work within a collaborative team approach? Do you have knowledge of harm reduction practices, stages of change and motivation enhancement treatment? If so, then we invite you to apply to become part of our team.
 
This full-time position is Monday through Friday, 8:00 am until 4:30 pm, is based at our Central Public Health Center in Wheaton.  This position involves 60% of client services provided in the community, with some office-based sessions.  This position will provide an opportunity to engage in advocacy, education, and referral services to clients with serious mental illness. In this role, you will also need to have knowledge of harm reduction practices, stages of change and motivation enhancement treatment.  Our new team member will have the ability to work within a collaborative team approach and work collaboratively with community providers in order to achieve client goals.
  
This Full-Time position offers a full, DuPage County, benefit package which includes paid training, 12 paid holidays, 2 weeks of paid vacation, sick and personal paid time.  This is also a pension eligible position which means there is a guaranteed retirement savings plan.  We also offer tuition reimbursement and supervision to assist you in obtaining your master's degree and clinical licensure.  DuPage County Health Department is also a qualified employer under the Federal Student Loan Forgiveness Program.  
  
 If your passion is a desire to help others and to make a difference in people's lives, then apply today and join our team!  
  
  • Manages a case load and maintains regular contact with clients outside of the office, homebased and community based to meet client need and engage at risk clients.
  • Acts as client advocate to facilitate access to resources and services; works collaboratively with providers to achieve client goals.
  • Develops and maintains client treatment plans; provides intervention to support client self-management of their illness.
  • Demonstrate the ability to engage clients with comprehensive needs in their recovery process.
  • Maintains professional relationships with community systems and resources to further support client needs.
  • Acts as a liaison between healthcare resources and clients; participates in client staffing and team meetings.
  • Demonstrates independent judgment and discretion in making position related decisions; meets established productivity standards; performs concurrent documentation.
  • Maintains collaborative relationships with co-workers to effectively support clients.
  • Participates in emergency activities as assigned.
  • Maintains required training, licensure and/or certification.
  • Maintains confidentiality of privileged information and adheres to client privacy laws.
  • Demonstrates sensitivity and understanding of other ethnic groups and cultures.
  • Adheres to department guidelines for attendance and punctuality.
  • May transport clients using an agency-owned vehicle.
  • Provides skill building and case management supports to clients in the community; works collaboratively with other clinical staff.
  • Works during assigned business hours, allowing for flexibility in the schedule. 
 Completion of a bachelor’s degree in Psychology, Social Work, or related field;  one year of behavioral health experience is preferred but not required

Salary : $23

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