What are the responsibilities and job description for the Security Sales Engineer position at Dynamic Controls Inc.?
Job Description: Security Sales Engineer
Location: Centennial, CO
Company: Dynamic Controls
Department: Sales
Reports To: Branch Manager
About Us: Dynamic Controls is a 40-year leader in building automation, door access and video management systems. DCI focuses on customer satisfaction and providing technical solutions for their customers’ facilities. Dynamic Controls along with its 7 offices got acquired by Dakin Applied as of October 2022. Daikin mentions the whole story on their website:https://www.daikinapplied.com/news/news/daikin-applied-acquires-dynamic-controls-inc-to-deliver-more-integrated-connected-and-sustainable-buildings. DCI now has the financial backing and benefits of a fortune 500 company, while still operating as a small company.
The DCI Denver office is growing rapidly and has expanded its footprint into Door Access Systems and Video Management Systems. DCI puts value on finding the right employees that will fit the fast-moving culture of the office. DCI is looking for a Security Sales Engineer that has the technical skills to provide their base of customers and new customers with innovative security solutions.
Position Overview:
The ideal candidate will combine technical expertise with exceptional communication skills to effectively engage with clients, understand their security needs, and demonstrate the correct solutions. This role will involve collaborating closely with internal DCI teammates and management to drive sales to new customers. While also providing security solutions to a base of existing customers.
Key Responsibilities:
- Technical Support: Provide pre-sales technical support, project estimating and guidance to the DCI internal team and clients, addressing technical questions and concerns related to security solutions.
- Solution Demonstrations: Conduct product demonstrations and presentations to potential clients, showcasing the value and functionality of DCI’s security offerings.
- Needs Analysis: Collaborate with clients to assess their security requirements, develop tailored solutions, and articulate the benefits of DCI’s products and services.
- Proposal Development: Assist in the creation of compelling proposals, including technical specifications and pricing, that meet client needs and align with company offerings.
- Training and Support: Provide training to clients on product features, benefits, and best practices to ensure successful implementation and usage.
- Market Research: Stay updated on industry trends, competitive products, and emerging technologies to provide insights that inform sales strategies and product development.
- Customer Relationship Management: Build and maintain strong relationships with clients, ensuring ongoing support and satisfaction throughout the sales process and beyond.
- Collaboration: Work closely with the sales and engineering teams to ensure a seamless transition from pre-sales to post-sales support.
Qualifications:
- Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field.
- 3-5 years in a technical sales, estimating or sales engineering role, preferably within the door access and VMS industry.
- Strong understanding of building security concepts, technologies, and best practices.
- Excellent communication skills, both verbal and written, with the ability to convey complex technical information to non-technical stakeholders.
- Demonstrated problem-solving skills and the ability to work collaboratively in a team environment.
- Proficiency in using sales tools and CRM software (e.g., Pipedrive).
- Proficiency in Microsoft Word and Excel are a plus.
- Relevant certifications are a plus.
Benefits:
- Competitive salary and commission structure. Compensation plans are structured to the individual candidate and can offer plans that cushion the 1st year sales cycle.
- Comprehensive health, dental, and vision insurance.
- 401(k) plan with company match.
- Personal vehicle and mileage reimbursement.
- Company cell phone and laptop.
- Professional development opportunities.
- Flexible work environment.