Position Description

Essential Functions

• Complies with all management, corporate, and government directives and standard operating procedures.

• Models, mentors, and monitors a positive normative culture.

• Handles routine matters personally and routes non-routine business to proper staff for consideration.

• Maintains the monthly calendar of activities and appointments.
• Acts as the centralized point of contact for new Job Corps prospects.
• Assists in providing presentations to local One-Stops, schools, and other agencies serving target population in effort to reach eligible populations.
• Assist in providing Job Corps Center campus tours.
• Aids the Outreach/Admissions Counselor with initial Job Corps prospect contact as well as maintains contact with prospects, using social media and other innovative communication tools.
• Schedules prospects to attend information sessions.
• Assists Outreach/Admissions Counselors with orientation sessions and information sessions to prospects of Job Corps.
• Conducts pre-arrival calls to prospective students.
• Assists the Outreach/Admissions and Center CPP teams with welcome activities for newly arrived students.
• Provides information packets to interested prospects, parents, and community.
• Conducts pre-90-day focus groups with students; provides this feedback to the Outreach/Admissions Manager.
• Assists the Outreach/Admissions Counselors with retention activities, including communication with students in unauthorized absence (UA) status.
• Acts as the liaison between contract management and other staff.

• Maintains the correspondence control log, receives incoming and outgoing mail, and provides follow-up on dates for action items.
• Performs a variety of clerical and administrative duties; prepares special reports; maintains files, records, and statistical data; makes travel arrangements, etc., as required.
• Performs secretarial duties, including data entry, dictation, and typing of correspondence and other materials.

• Maintains appropriate stock of office supplies.

• Maintains a filing system for all program manuals, directives, DESI procedures, and other program documents.
• Maintains accountability of staff, properly adheres to safety practices, and performs safety inspections in areas of responsibility.
• Able to maintain a 75% or higher on employee scorecard.

Requirements

Required Education & Experience

• High school diploma or equivalent
• Experience and comfort with public speaking
• Knowledge of social media and influencers
• Knowledge of IT and smart phone applications
• Knowledge/experience with MS PowerPoint and Publisher required
• Two years of related clerical experience

Certifications/Competencies

• Ability to promote the Career Success Standards (CSS) by modeling appropriate behaviors, mentoring students when necessary, and monitoring both positive and negative behaviors through interventions.

• Strong organizational skills
• Excellent verbal and written communication skills
• Ability to type 55 words per minute.
• Computer proficiency: knowledge of computer software and networking systems preferred.

Minimum Eligibility Qualifications

• If the position requires driving, a valid driver's license in the state of employment with an acceptable driving record is required.

• I-9 documentation required to verify authorization to work in the United States
• Ability to pass a pre-employment drug test and background check.

Additional Information

Other Duties

AAP/EEO Statement