What are the responsibilities and job description for the IT Software Orchestration Lead position at DynPro Inc.?
Job Details
About the Role:
We are seeking a results-driven Process Orchestration Lead to manage and optimize the end-to-end software procurement lifecycle. This strategic role serves as a critical liaison between IT, Procurement, Legal, Security, Finance, and Business Units, ensuring that software purchasing is seamless, efficient, compliant, and aligned with business objectives. The ideal candidate will bring a passion for process excellence, workflow automation, and stakeholder coordination.
Key Responsibilities:
- Lead cross-functional collaboration across IT, Procurement, Legal, Security, and Finance to define and streamline the software purchasing process.
- Design and implement process orchestration using tools such as ServiceNow, SAP Ariba, Coupa, or Jira to enable automation and transparency.
- Monitor and optimize procurement lead times, approval workflows, exception handling, and process adherence.
- Leverage data analytics and dashboards to deliver insights into procurement cycle times, bottlenecks, and efficiency gains.
- Serve as the central point of contact for coordinating software acquisitions across the enterprise.
- Create and maintain documentation, training materials, and communication strategies to ensure smooth onboarding and process adoption.
- Drive change management initiatives to support new tools, process updates, and user engagement.
- Track and report on key performance indicators (KPIs), including SLA compliance, process efficiency, and cost savings.
- Present executive-level summaries on procurement performance, risks, and continuous improvement opportunities.
Required Qualifications:
- Bachelor s degree in Information Technology, Business Administration, Supply Chain, or a related field.
- 8 years of experience in IT procurement, software sourcing, or business process management.
- Demonstrated expertise with orchestration and workflow tools such as ServiceNow, SAP Ariba, Coupa, or Jira.
- Proven track record in project management, cross-functional coordination, and process transformation.
- Strong analytical, organizational, and communication skills.
- Familiarity with procurement compliance frameworks and workflow automation best practices.
Preferred Qualifications:
- Certifications such as Lean Six Sigma, PMP, or ITIL.
- Experience in a fast-paced, high-growth environment, preferably in automotive, manufacturing, or technology sectors.
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