What are the responsibilities and job description for the M&A Business Analyst III (Gainsight/Clarizen) position at DynPro Inc.?
Deep Domain Expertise: Proven experience supporting Professional Services and Customer Success functions, with a strong understanding of service delivery lifecycles, resource management, customer health scoring, and renewal processes. Clarizen & Gainsight Proficiency: Hands-on functional and configuration knowledge of Clarizen (or similar PSA tool like OpenAir/FinancialForce) and Gainsight (or similar CSM tool like ChurnZero/Catalyst). SFDC/CRM Integration Mastery: Expert understanding of Salesf