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Office Manager / Expeditor

E V Bishoff Company
Cleveland, OH Full Time
POSTED ON 2/25/2025 CLOSED ON 5/22/2025

What are the responsibilities and job description for the Office Manager / Expeditor position at E V Bishoff Company?

Job Description

Job Description

Description :

The Expeditor is responsible for the smooth and efficient operation of the construction and maintenance scheduling and office functions for a downtown commercial real estate company. Previous scheduling experience is preferred. This is a fast-paced and detail-orientated position that keeps the work orders, supply deliveries and construction projects work moving. This individual is highly motivated, with very good organization, technical and communication skills.

Requirements :

The Expeditor ’s responsibilities are as follows :

  • Regularly communicate with the Project Managers to coordinate workflow, schedules, and status updates
  • Act as a primary point of contact for Tenants and sub-contractors
  • Maintain all job folders within designated file structures
  • Responsible for contacting subcontractors for documentation follow-up and tracking all project documentation on a tracking spreadsheet
  • Run weekly reports and communicate with project team coordinates supplies needed for job site
  • Order office supplies
  • Answer multi-line phone
  • Stamp outgoing mail
  • Distribute mail
  • Serves as backup for Columbus / Cincinnati Expeditor via email and phone
  • Coordinate weekly tenant appreciation events
  • Assist Accounting with the Coding, approving, and submitting invoices for payment

This role interacts with internal team members, subcontractors, clients, and vendors. The Expeditor's Skills and Abilities should include :

  • Ability to utilize software programs and assist the Operations Manager, Building Managers, and contractors with administrative tasks such as document creation
  • Organizational skills in order to juggle multiple projects with accuracy and timeliness
  • Strong interpersonal skills, friendly and outgoing with an emphasis on customer service
  • Adept at multi-tasking while remaining calm and poised under pressure
  • Collaborate with the team and also independently to accomplish the tasks assigned
  • The Expeditor ’s Education and Experience must consist of at least the following :

  • High School Diploma or equivalent
  • At least four years of related experience in a customer / client serving role, preferably in commercial maintenance or with a subcontractor
  • Proficient in the use of technology and Microsoft Office applications such as Word, Outlook, Excel, SmartSheets, and HelloSign
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