Reimbursement Specialist

POSITION SUMMARY

The Reimbursement Specialist assists with processing Voluntary Pre-kindergarten (VPK) and School Readiness (SR) provider payments and reporting requirements for the assigned program, including data entry, processing of monthly attendance rosters, reconciliation of disbursements, and ensuring a timely response to provider payment related requests. This position works closely with all team members and childcare providers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Review provider attendance rosters for completeness and irregularities, in accordance with agency policy, and federal, state, and local business rules

· Verify documentation as per Coalition attendance policies, such as absences.

· Review monthly VPK and SR sign in and out sheets, checking samples for accuracy

· Process reimbursement/provider payment in the statewide database

· Research, review, document and process adjustments for provider issued payments

· Generate monthly reimbursement reports

· Assist with post audit in accordance with established policies and procedures

· Prepare and upload required documentation.

· Communicate effectively with providers and team members to ensure optimal customer service in a timely, efficient and professional manner

· Conduct technical assistance to providers using various means of communication.

· Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES: None.

QUALIFICATIONS

· High school diploma or equivalent with a minimum of one year data entry experience

· Bilingual (English-Spanish) preferred

• Proven, high quality customer relationship skills
• Ability to work collaboratively in a fast-paced, deadline driven environment
• Knowledge of general office procedures of basic operational tasks, including answering phones, using email, using computerized and online systems to perform daily work.
• Knowledge of Microsoft Office Products (Excel, PowerPoint, Word, Outlook, Teams).
• Solid ability to analyze situations carefully and adopt appropriate courses of action
• Strong attention to detail, organizational and time management skills
• Skilled in maintaining confidentiality and discretion regarding client information

· This position requires successful completion of the level 2 background screening standards as set forth in s. 435.04, F.S.

Physical Demands / Work Environment

· Work Environment: This job operates in a general office setting. This role routinely uses standard office equipment such as computers, phones, copiers/fax machines. While performing the duties of this job, the employee frequently interacts with staff, vendors, and the public in person and via telephone and email.

· Physical Demands: While performing the duties of this job, the employee will be required to sit for prolonged periods, at a desk, utilizing a computer and reviewing online and paper documents. The employee will also be required to lift and move up to 25 pounds and occasionally lift and move up to 50 pounds.
The statements in this Job Description are intended to describe the general nature and minimum level of work required. The content should not be construed as a complete list of all duties, responsibilities and skills required to meet the criteria for this position. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Early Learning Coalition of Hillsborough County does not discriminate against employees or clients based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, familial status or any other characteristic protected by Federal and State law. The coalition will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, as Amended (ADAAA). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by

Job Type: Full-time

Pay: $16.60 - $22.47 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location:

• One location