Staff Technical Program Manager

As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks.

We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey.

As a Staff Technical Program Manager, you will play a pivotal role in shaping the future of our technical initiatives within the Security, Technology Enablement & Platform Services (STEPS) organization at EarnIn. Reporting directly to the CISO, you will lead cross-functional teams, drive innovation, and ensure the successful delivery of complex projects that impact our cybersecurity, technology infrastructure, and business technologies. This position offers a unique opportunity to make a significant impact and contribute to the growth and success of our organization.

WHAT YOU'LL DO 

• Lead the strategic planning and execution of key technical and operational initiatives within the STEPS organization, ensuring alignment with company goals and objectives.
• Drive end-to-end project delivery from ideation to implementation, managing resources, timelines, and budgets effectively.
• Own STEPS portfolio management & operating rhythms, such as executive briefings, business reportings, quarterly planning & execution, operational risk reporting, etc.
• Collaborate with stakeholders across the organization to define project scope, requirements, and success criteria.
• Establish and maintain strong relationships with internal and external partners, fostering a culture of collaboration and accountability.
• Ensure execution excellence, champion operational best practices, and continuous improvement in our program management & related processes.
• Drive operational excellence across cross-functional teams within and partners to STEPS; analyze data, metrics, and KPIs to identify trends, opportunities, and areas for improvement in organization, technical & financial operations, and service delivery related to STEPS.

WHAT WE'RE LOOKING FOR 

• Bachelor's degree in Computer Science, Engineering, or related field/experience; advanced degree preferred.
• 7 years of experience in technical program management, with a proven track record of leading complex and cross-functional projects.
• Extensive knowledge of Agile methodologies, Scrum, Kanban, and other project management frameworks.
• Experience collaborating and enabling geographically dispersed teams while translating complex requirements into technical roadmaps 
• Demonstrated ability to define and track program metrics (such as OKRs and KPIs) and use data to drive accountability and decisions 
• Strong leadership skills with the ability to motivate and influence teams to achieve excellence.
• Exceptional communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to diverse audiences.
• Proven ability to thrive in a fast-paced, dynamic environment and drive results in a rapidly evolving market.
• Familiarity with security concepts like vulnerability management and technology like AWS platform, Kubernetes, and Argo CD is a plus, as is a background in Security, Site Reliability, or Developer/Platform Engineering

At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant. 

EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.