What are the responsibilities and job description for the Administrative Operations Specialist position at Easterseals MORC Logo?
We are looking for Game Changers
The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team. We recognize the importance of a quality work life balance and offer a generous paid time off program and flexible work arrangements to meet the changing needs of our workforce.
We're in search of an Administrative Operations Specialist to join the team! In this front desk position of a busy medical office, the successful candidate will, among other responsibiliies:
Demonstrate ability to engage consumers in a welcoming, hopeful, empathetic manner regardless of disability or phase of recovery.
Provide outstanding customer service.
Check individuals and families in and out for services and manages office flow.
Collect copays during check in/out process or via phone. Collects and logs payments, copays, utilizing credit card machines in accordance with Easterseals MORC cash procedures.
Verifiy/obtain prior authorizations for services being rendered.
Update the account of individuals/families with new and/or changed demographic or financial information.
Be responsible for answering and triaging internal and external telephone calls. Conducts initial screening of persons served and other patrons to determine the nature of requests or problems, takes messages, refers to the appropriate parties and performs related customer service activities representing the program to the general public.
Benefits of Being a Superhero!
We are proud to offer an equitable and inclusive environment that reflects the communities that we serve and encourages, supports and celebrates the diverse voices of our workforce.
Here at Easterseals MORC, life is good. We have flexible hours, loads of time off, and awesome events. 3 weeks of Personal Time Off /PTO PTO 3 floating holidays, in addition to Easterseals MORC 10 observed holidays.
As a member of our family, you are part of a culture that values professional development, community service and collaboration.
We keep it open, honest and inclusive. We care about providing our employees a collaborative experience, including quarterly team days.
We not only offer our employees a competitive salary, we also provide bonuses and extra incentives to reward their hard work & dedication.
Innovation is at the heart of our organization. We use cutting-edge technology and evidence-based practices.
We offer fantastic benefits! We have a competitive and comprehensive salary and benefits package including Medical/Dental/Vision coverage with company contribution Flexible Spending Account, Voluntary Dependent reimbursement
We offer a variety of resources centered on our 6 pillars of well-being to support staff in living a healthy lifestyle. Free access to Calm app? Yes please!
We offer traditional and 401k options to ensure each of our employees are able to save for their future.
We are a PSLF (Public Service Loan Forgiveness) Employer
Proud Winners of:
- Metro Detroit's 101 Best & Brightest Companies to Work For
- Corp! Magazine Diversity Award Winner
- West Michigan's 101 Best & Brightest Companies to Work For
- Crain's Cool Places to Work
- Oakland Parenting Awareness Coalitions' Family Friendly Employer of the Year
