What are the responsibilities and job description for the Back Office Assistant position at Eatery Essentials?
Description
As Back Office personnel at Eatery Essentials, you will work behind the scenes to ensure that daily administrative and operational tasks run efficiently. This position will focus on inventory control, supply chain, and logistics. This role is pivotal in maintaining organization, accuracy, and compliance with company policies. You will set performance standards and work closely with other departments to ensure the overall efficiency of our organization.
As Back Office personnel at Eatery Essentials, you will work behind the scenes to ensure that daily administrative and operational tasks run efficiently. This position will focus on inventory control, supply chain, and logistics. This role is pivotal in maintaining organization, accuracy, and compliance with company policies. You will set performance standards and work closely with other departments to ensure the overall efficiency of our organization.
- Oversee and optimize inventory management processes to maintain accurate stock levels, minimize waste, and ensure timely deliveries.
- Coordinate with vendors and manage the supply chain to ensure a seamless flow of materials and goods.
- Handle import/export and domestic freight logistics, including coordinating shipments and managing related documentation.
- Process paperwork and system receiving of inventory and machine parts accurately and efficiently.
- Maintain effective communication with domestic and overseas vendors to facilitate procurement and resolve issues.
- Ensure compliance with company policies and industry regulations in all back-office activities.
- Prepare and present regular reports on office performance.
- Manage back-office workload to ensure outbound orders are filled accurately and in time for shipment to customer.
- Manage incoming shipments, arrangement of deliveries, pickup of dropped ocean containers without incurring demurrage fees.
- Negotiate with vendors to reduce fees and/or penalties.
- Communicate with customers regarding ETAs, drop fees, and demurrage of DDP containers from overseas sister company.
- Maintain a well-organized workspace and manage documents and tasks.
- Work independently to solve problems, make decisions, and execute tasks while collaborating effectively with team members and other departments.
- Performs other related duties, as assigned.
- High School diploma or equivalent is required; additional education or training is a plus.
- Strong attention to detail and organizational skills.
- Proficiency in using office software (e.g., Microsoft Office Suite, Outlook).
- Excellent written and verbal communication skills.
- Ability to work independently and prioritize tasks effectively.
- Basic knowledge of office equipment and procedures.
- Previous supervisor or management experience is preferred