What are the responsibilities and job description for the Front Desk Supervisor position at Ebenezer?
Overview
- Ebenezer offers a robust compensation package with excellent benefits and wages ranging from $21 - $27 / hour. Wage determinations will be based on similar experience.
We are looking for a Front Desk Supervisor to join our team! This position is responsible for providing general office supervision and support to staff and residents. Ensures coverage of reception area 24/7. Supervises and schedules Front Desk Attendants (24-hour desk staff). This supervisor schedule includes;
- 80 hours every two weeks
- Full time, day shifts
- Weekends as needed
- Benefit Eligible: (Paid Time Off, Retirement, Cash Out Wages Before Payday with our New Benefit of Early Wage Access!) https://www.ebenezercares.org/employee-benefits
Ebenezer Senior Living is proud be voted 2022 StarTribune Top Work Place, and has received this honor thirteen years in a row. We're an established organization with over 100 years of excellent service and an outstanding rate of growth. When you come to work at an Ebenezer community, we strive to support your growth, honor your strengths and empower you to make a difference in the lives of others.
Responsibilities/Job Description
- Functions as receptionist for the building and provides clerical support to staff
- Greets and provides courteous assistance to visitors, residents and vendors
- Answers the telephone, takes accurate messages, and ensures delivery of message to appropriate person
- Ensures that reception area is welcoming and well maintained
- Ensures shifts are assigned and/or covered due to absences
- Supervises the Front Desk Attendants
- Facilitates communication among staff and residents
- Assists with financial related activities
Qualifications
- No previous experience required, but prefer 3-5 years of previous experience
- Excellent customer service skills and proficiency, teamwork and positive demeanor required
- Strong customer service orientation and interpersonal skills
- Desire to work with seniors
Basic working knowledge of Microsoft applications (Word, Excel, etc.)
Salary : $21 - $27