What are the responsibilities and job description for the Retail Service Specialist position at ECAAA AAA East Central?
Responsibilities include, but are not limited to:
Provide DMV vehicle license, registration and notary services;
Greet all members and customers, determine their need and provide Legendary Service;
Reach sales and service goals (and earn incentives!) for multiple AAA products and services;
Preparing and providing TripTik® travel routings, marked road maps, tour books, and other travel-related materials;
Make hotel and car rental reservations for members, and provide travel destination information;
Issue passport photos;
Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer;
Perform additional job-related duties as assigned by management.
Qualifications:
Must be able to obtain and maintain valid notary license;
Experience in retail sales, banking or similar customer service/sales environment;
Proven ability to exceed assigned sales or service quality goals;
Ability to work overtime, including Saturdays;
Experience with Microsoft Office basics;
Ability to travel locally when necessary;
A high school diploma or GED;
Successful completion of pre-employment assessments, background check and drug screening.
Benefits:
- · Extraordinary medical/dental/vision/life benefits
- · 401(k) Savings plan with company match
- Tuition assistance
- PTO for community volunteer programs
- Wellness program
- Employee discounts (membership, insurance, travel, entertainment, services and more!)
Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
