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Customer Service Agents

Ecco Group
Sanford, FL Full Time
POSTED ON 4/4/2024 CLOSED ON 5/17/2024

What are the responsibilities and job description for the Customer Service Agents position at Ecco Group?

Now hiring Inbound Customer Service Agents for our Sanford Call Center!


The role:

  • Answering inbound calls to assist customers.
  • Some outbound calling to follow-up on the status of a customers inquiry
  • Utilizing multiple screens while talking to customers


The Requirements:

  • Must be conversational 
  • Must have the ability to easily navigate between multiple screens while provide exceptional customer service.
  • Agents will need to have good grammar and professional communication skills
  • Good listening skills
  • Must be able to work onsite in our Sanford FL office ( this is not a remote position)


The Perks:

  • Pay is $16/hr.
  • Weekly pay via direct deposit
  • Full time

Salary : $16

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