What are the responsibilities and job description for the Financial Aid Specialist position at Eckerd College?
Eckerd College is currently hiring for the position of Financial Aid Specialist to join our enrollment management team at our waterfront property along the Boca Ciega Bay in St. Petersburg, Florida, in our relationship-focused community. The specialist is customer-focused providing exceptional service to students and families with regards to inquiries regarding financial aid.
The incumbent possesses an ability to communicate effectively with a diverse audience, both in oral and written form, as well as the ability to handle difficult conversations with professional composure. The specialist will be skilled in data entry and have intermediate knowledge of Microsoft Office and G-Suite as well as working knowledge of student information systems. This position must be able to manage a higher volume of work at peak times and have the ability to prioritize tasks while meeting deadlines.
Benefits Overview
Eckerd College offers a competitive benefits package, including the following:
100 percent tuition remission for employees, spouses, and dependents; access to Tuition Exchange network
HMO and HDHP medical insurance options; employer contribution to HSA for those on the high deductible plan that start date of hire.
PPO dental and vision insurance networks; employer-provided life, short-term disability, and long-term disability plans that start date of hire.
Generous employer contribution to employee's retirement plan upon eligibility.
Generous paid time off including vacation, sick, and personal leave as well as 16 paid holidays annually.
Key Responsibilities
Provides exceptional customer service via response or outreach from financial aid office email account, phone calls and inquiries to prospective students/parents, other departments or outside agencies.
Manages Financial Aid communications plan.
Supervises departmental Federal Work Scholars Program including scheduling and training.
Opens, sorts, and distributes incoming mail in a timely manner.
Aids with the review for accuracy and dissemination of financial award letters.
Assists with file maintenance in conjunction with Financial Aid staff.
Ensures that daily financial aid office operations are accomplished effectively and efficiently
Collaborates with departments and staff members to foster good working relationships and accurate information is being disseminated regarding financial aid.
Qualifications
Associates degree or at least two years of related work experience, preferably in a Financial Aid office. The equivalent combination of education and experience may be considered.
How to Apply
All interested candidates must apply online at http://eckerd.hirecentric.com. Follow the instructions to complete the online application which includes creating an applicant profile, uploading a resume and cover letter, completing an application, and identifying references.
Employment will require a successful background check.
Eckerd College is committed to fostering a diverse faculty, staff, and student body, and an inclusive campus community. Eckerd is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Eckerd College is especially interested in attracting candidates from historically underrepresented groups.