What are the responsibilities and job description for the HVAC Sales/Service Technician position at Eco Home Solutions Inc?
WHO WE ARE
Eco Home Solutions, Inc. DBA Crossville Heating and Cooling, Inc. is a family owned, rapidly growing home solutions company! We understand that our greatest asset is our team. We are on the search for top notch talent to join our phenomenal team. If you are looking to showcase your skills and be a part of a collaborative and professional team, Eco Home Solutions, Inc. DBA Crossville Heating and Cooling, Inc.. is he place for you!
WHAT WE'RE LOOKING FOR
We are always seeking candidates to join our team with the following qualities:
Loyal - Be a promoter and protector of the company in word and deed including social media, customer interaction, and interaction with co-workers.
Dependable - Be punctual, show good attendance, complete goals as expected, and take pride in quality work.
Motivated - Be eager to satisfy customers, complete job tasks, take on new challenges and processes, and show professional growth.
Professional - Be perceived in all ways professional including speech, dress, and driving in all settings.
Customer Priority - Be a customer activist. Our customers will always come first. Processes and feedback can always be altered, but make sure the customer is taken care of!
WHAT WE OFFER
Great Work Environment!
Competitive Wages
Weekly Pay
Medical, Dental, and Vision Plans
401k - With Company Match
Paid Vacation Days as well as unpaid Personal and Sick Days
Company training and EPA exam preparation
Company Uniforms
Company Vehicle
FUNCTIONAL ROLE
An HVAC Service Technician performs general labor and HVAC service, maintenance, and repair.
ESSENTIAL DUTIES & RESPONSIBILITIES
Provide routine maintenance and repair service for equipment at customers site
Performing repairs and maintenance on a variety of equipment
Maintain and repair heating, ventilation, and air conditioning (HVAC) units for residential customers; diagnose and repair of electronic, mechanical and electrical components of these systems.
Understand company pricing and generate appropriate customer invoices, obtain customers signature at the completion of the job; process electronic credit card payments; obtain and input accurate customer contact information including address, phone number(s) and email addresses.
Accurately document all installed equipment upon arrival: make, model, serial number, necessary test measurements, and take pictures as necessary.
Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations; clearly & professionally communicate to the customer what the current issues are and explain what is necessary to correct them.
Actively participate in company provided training opportunities to stay informed on current industry technologies.
Identify and report to the HVAC manager potential opportunities for additional business and maintain a set close rate.
QUALIFICATIONS
Mechanical aptitude
Good customer relations and interpersonal skills
Excellent organizational and time management skills
A “self-starter” attitude and be able to accomplish tasks in a timely manner
Great oral and written communication skills
Ability to stay on task with minimal to no supervision
Responsible for the daily preparation of the parts and tools for each day’s activities
Valid Driver License
Ability to Pass a drug screen and/or background check
Ability to write and read English language
Strong ability to operate under all weather conditions
Ability to climb, stoop, balance, crouch, crawl, and/or kneel continually
EDUCATION AND/OR EXPERIENCE
A minimum of two (2) years' experience as an HVAC Technician and EPA Certification.
Salary : $22