Front Desk Agent

• Manages the day-to-day responsibilities associated with accommodating guests' arrivals, departures and requirements at the main desk of the establishment.
• Greets, registers and assigns rooms to guests.

Job Qualifications

• Education: High school diploma or equivalent
• Experience: A few months to one year of related experience

Skills Excellent verbal and written communication Active listening Service orientation Coordination Social perceptiveness

• Issues room keys or cards.
• Answers incoming telephone calls.
• Schedules, cancels and confirms reservations.
• Transmits and/or receives messages.
• Keeps records of occupied and vacant rooms and guests' accounts.
• Processes payments.
• Confers with staff members to assist guests as needed.
• Answers inquiries pertaining to hotel services and area attractions.
• Handles guest complaints or concerns.
• *The company reserves the right to add or change duties at any time.

Job Type: Part-time

Pay: $12.50 - $13.00 per hour

Schedule:

• Morning shift
• Weekends only

Work Location: In person

Salary : $13 - $13