What are the responsibilities and job description for the Housing Mentor - Full Time Evenings position at Economic Mobility Pathways, Inc?
If you are hired, we will require you to prove that you have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated.
Economic Mobility Pathways (EMPath) transforms lives by helping people move out of poverty and provides other organizations with the tools to do the same. As a leading nonprofit innovator that combines program delivery, independent research, and public advocacy, we offer a wide range of rewarding career opportunities. EMPath is committed to recruiting, hiring, and sustaining a diverse workforce. All qualified individuals, regardless of race, color, national origin, religion, gender expression, sexuality, age, disability or veteran status, are strongly encouraged to apply. We are an EEO/AA/ADA/ADEA employer based in Boston, Massachusetts.
Salary: $19.71 To $20.67 Hourly
Hours: 3pm - 11pm, Monday - Friday. Schedule may vary, some holidays required
Position Title: Housing Mentor
Supervisor: Deputy Director
Responsibilities:
The Housing Mentor is a member of a dynamic team of mentoring staff working with participants in our congregate shelter as they work to increase self-sufficiency and move on to stable housing. This position is considered an essential position during weather emergencies and critical to running our housing programs.
- Maintain day-to-day functioning of the Hastings House family shelter program servicing women and their young children using a trauma sensitive, child centered focus orientation.
- Work in teams with Program Mentors to support participants’ goals utilizing EMPath's Mobility Mentoring model
- Facilitate communication and coordination among shifts at daily shift reports to ensure effective service delivery and smooth functioning of shift.
- Support participants as they enter and exit our program, maintain daily routines, and follow Department of Housing and Community Development and Hasting House shelter policies.
- Assist participants through problem-solving, direct support, crisis intervention, conflict resolution, de-escalation and mediation as necessary.
- Provide administrative and direct service support to family programming and on-going or special projects.
- Maintain a well-run, safe, and clean facility, ensuring participants’ needs are met, including maintenance and food services responsibilities as needed.
- Other duties as assigned.
Qualifications:
- Experience working with a diverse population of women and children.
- Good written and verbal communication skills.
- Good problem solving skills in a fast paced environment.
- Ability to work in a team oriented environment.
- Basic Microsoft Office Suite computer skills.
- Associates Degree in human services related field, or equivalent experience preferred.
- CPR and First Aid certified a bonus, or willing to be trained.
- Bi-lingual candidates are strongly encouraged to apply.
Working Conditions:
Requires walking, sitting, some bending, stooping and stretching. Ability to lift up to 25 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Work is performed in a homeless shelter setting. Work may be stressful at times. Ability to follow verbal and written instructions. Ability to communicate effectively with staff and participants.