What are the responsibilities and job description for the Service BDC Representative position at Ed Voyles Automotive Group?
Join Our Team at Ed Voyles Hyundai – Service BDC Representative
Location: Ed Voyles Hyundai | Smyrna, GA
Are you a highly driven individual with a passion for customer service and a sharp attention to detail? Do you thrive in a fast-paced environment and enjoy being the friendly, reliable point of contact for customers? Ed Voyles Hyundai is looking for a professional and motivated Service BDC Representative to join our growing service team.
What You’ll Do:
-
Handle inbound and outbound calls to schedule and confirm service appointments
-
Deliver exceptional customer service via phone, email, and in-person
-
Accurately process customer payments and handle cashier duties
-
Support the service advisors and team with administrative tasks
-
Maintain organized records and ensure all customer interactions are documented
-
Communicate effectively with customers and coworkers in a high-volume setting
What We’re Looking For:
-
Motivated, self-starter with a team-oriented mindset
-
Excellent communication and customer service skills
-
Strong attention to detail and accuracy in processing transactions
-
Ability to multitask and stay organized under pressure
-
Previous experience in a dealership, BDC, or cashier role is a plus, but not required
-
Must be dependable, punctual, and professional
Why Ed Voyles Hyundai?
-
Family-owned, well-established automotive group
-
Supportive team environment and growth opportunities
-
Competitive pay and benefits
-
A company that values integrity, service, and commitment to excellence
Ready to jumpstart your career in the automotive industry? Apply today and become a part of the Ed Voyles legacy!
