Gourmet to Go Attendant

Position Summary:

The Gourmet to Go Attendant provides outstanding customer service, greets customers in a polite manner and is responsible for product appearance and profit achievement for the department.

Responsibilities:

· Effectively and positively interact with customers by greeting customers and providing assistance as needed.

· Reduce product waste by carefully measuring and packing orders.

· Utilize proper food handling and preparation techniques.

· Fill and maintain hot and cold items, including salad and soup bars, ensuring cleanliness and visual appeal.

· Ensure accuracy of food advertisement signs within the Gourmet to Go areas.

· Ensure products meet quality and freshness standards.

· Monitor products to ensure appropriate product availability.

· Fill and rotate products, as necessary.

· Maintain the Gourmet to Go areas by cleaning, facing, and/or organizing stock, wiping down counters and cases.

· Assist with set-up and break-down of food areas.

· Maintain knowledge of all department products and placement throughout the store.

· Build relationships with our customers.

· Advise department manager of unavailability or low availability of items.

· Perform product inventories.

· May perform some prep work.

· Work with the management team to help meet sales goals, promote upcoming events and holidays.

· Dynamically sell product by providing customers with information needed to make product-related decisions

· All other duties as assigned.

Supervisory Responsibilities:

None

Qualifications:

Education, Certifications and/or Licenses:

· High school diploma or equivalent.

Experience:

· Prior retail experience preferred but not required.

· Serve Safe Certification a plus.

Knowledge/Skills:

· Knowledge of retail sales.

· Ability to create positive customer relationships.

· Ability to work as a team player in a fast-paced environment.

· Strong attention to detail and ability to meet deadlines.

· Able to interpret, understand and follow instructions. Ability to maintain and stick to a schedule and report on time.

· Must have a helpful, courteous approach to resolving customer complaints.

· Must be a results-oriented professional with excellent verbal/written communication skills using diplomacy and discretion.

· Must have strong customer service skills.

· Ability to dress according to the dress code.

· Ability to work a flexible schedule that includes nights, weekends and holidays is required.

· Knowledge of knife skills and proper technique of food preparation.

· Must be skilled with using various kitchen utensils, food preparation equipment, and other sharp objects.

· Perform all other duties as assigned.

Job Type: Part-time

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person