TBS Coach

Edgewood supports youth and their families through life's challenges with a full continuum of behavioral health services. Our work focuses on issues such as mental health, family relationships and life skills, and our programs range from prevention and early intervention to community-based, day and residential treatment.
NOTE: The California Department of Public Health (CDPH) has issued new requirements for health care and congregant care facilities to decrease the risk of COVID-19 outbreaks. Based on the CDPH public health mandate, all candidates for positions at Edgewood Center must provide proof of vaccination. Edgewood Center will consider applicants with ADA and Title VII exemptions on a case-by-case basis.
Program Description
Edgewood's Therapeutic Behavioral Services program focuses on helping children with behavioral health problems while emphasizing their strengths. The escalation of behavioral or mental health issues can leave young people at risk for hospitalization, trauma, or the loss of their home placement. We teach youth the coping skills, self-esteem, and empathy they need to succeed and serve as a high-functioning member of their community. This position is included in the Teamster Local 856 bargaining unit.
NOTE: The TBS Behavioral Coach qualifies as a full-time paid internship with full benefits. TBS Coaches receive 4 hours of supervision per week! And interns can earn hours for licensure! This is a great position for MFT interns!!
Position Summary
A TBS Behavioral Coach provides focused family support services, including management techniques, to the children we serve and their families. This position is included in the Teamster Local 856 bargaining unit.
Core Competencies

• Responsible for ensuring that the implementation of TBS incorporates the following values:

• Strength-based

• Family centered

• Individually tailored to a child's strengths and needs

• Defined by specific goals with measurable outcomes

• Defined by a specific transition plan with time frames

• Flexible and responsive to changing needs and progress

• Inclusive of goals toward community involvement

• Culturally sensitive and relevant to the child and family's identified culture

• Facilitate a therapeutic relationship with assigned youth, building upon strengths and managing counter-transference.
• Responsible for managing, coordinating and adhering to TBS client schedule. Includes updating client schedule weekly and providing schedule for TBS Managers.
• Respond calmly and professionally to crisis, using effective conflict resolution and de-escalation techniques.
• Timely, logical, accurate, concise, documentation of services provided, including TBS observation/assessment, direct services, monthly reviews and collateral contacts. Includes accurate interpretation of behavioral data and providing sufficient evidence to support conclusions regarding client's progress. Demonstrates an understanding of client's overall treatment, current condition and steps needed to help client achieve goals.
• Follow established crisis protocol and is able to assess and seek consultation and support when necessary.
• Participates in on-site peer supervision including group supervision and support to Behavioral Coaches. Participating in group and individual discussions with coworkers and displaying the ability to suggest possible interventions. Sharing previous experience to coworkers with similar challenges. Sharing their successful use of interventions with coworkers. Ability to present cases in an accurate, logical and concise manner. Ability to ask for specific support/suggestions from coworkers.
• Collaboratively participate in Behavioral Plan development, including behavioral plan meeting as appropriate, and responsible for overseeing its consistent implementation. Ability to collaborate with the client, family and treatment partners in reviewing Behavioral Plan and obtaining appropriate Behavioral Plan signatures.
• Provide initial behavioral interventions until appropriate coach is designated and assist with introduction of coach to client and caretakers.
• Maintain consistent communication with caregivers and professionals, including weekly phone contact with therapist. Communication should include case/behavioral updates, gathering target behavior data, assessment/plan development.
• Participate in treatment team meetings in collaboration with TBS Manager and clinical supervisor. Communication should include updates on progress toward benchmarks/goals, challenges to success and steps taken to overcome challenges, gathering target behavior data, assessment/plan development.
• Collaborate with and obtain necessary paperwork from with agency partners such as Family Mosaic. Obtaining signatures from appropriate parties.
• Model and teach effectively and respectfully in collaboration with family members, professionals, community resources and natural supports.
• Provide on-site crisis support and coverage for emergencies and absences.
• Participate in the recruitment and hiring process of new Coaches.
• Responsible for managing and coordinating TBS car usage. Including making car reservations on appropriate calendar and ensuring agency vehicles have sufficient gas. Reporting mechanical problems/damage to the vehicle. Ensuring the cleanliness of agency vehicles.
• Participate in TBS Quality Improvement and Utilization Review activities as assigned. Demonstrating the ability to accurately review and evaluate the audit readiness of client charts, accuracy of documentation and verifying the presence of appropriate signatures.
• Participate in individual supervision with TBS Manager and Clinical Supervisor with commitment to feedback and professional growth. Demonstrating the ability to accurately report on current condition of clients and the effectiveness of interventions being used. Demonstrating the ability to identify challenges to success and ask for support to overcome challenges. Demonstrating the ability to respond effectively to feedback and to implement suggested plan to overcome challenges.
• Participate in training and in-service opportunities with a commitment to continuous learning. Demonstrate the ability to implement tools learned in trainings.
• Follow all agency policy and procedures.
• Complete other tasks as assigned.

Applied Knowledge, Skills and Abilities

• Minimum B.A. from an accredited university or college
• Minimum of 4 years' experience working in a mental health setting and/or MFT intern qualifications
• Must apply for, or possess, a National Provider Identification (NPI) Number within one week of date of hire.
• Experience working with families and community settings
• Experience and competence working with a multi-disciplinary team
• Excellent written and verbal communication skills
• Valid California driver's license strongly preferred

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
(ref. 24580)

Job Type: Full-time

Work Location: Multiple Locations