What are the responsibilities and job description for the Catering and Event Sales Manager - Country Club position at EDGEWORTH CLUB?
Historic Edgeworth Club (“EC”) is looking for an Event and Sales Manager to join our leadership team of passionate, dedicated professionals.
Edgeworth Club is a historic, one-of-a-kind private club with a unique set of amenities, seeking our next Event & Sales Manager. Being located in the affluent suburb of Sewickley, PA, EC has served its membership since 1893, with the current clubhouse existing since 1930. The property includes 2 pools, 5 tennis courts, 4 platform tennis courts, 2 indoor squash courts, a newly modernized duckpin bowling alley, 8 stately guest apartments, a grand ballroom and accompanying event spaces, and a state-of-the-art fitness center. The position is responsible for start-to-finish event coordination for all ages and categories of members and their guests. Events may be internal (all-members “Club Event”) or private (member-hosted “Banquet”). This individual must have a dedication to his/her craft, high emotional intelligence and standards of service, business and organizational skills, and the drive to see others happy by creating a real-life version of a client’s vision. The Event & Sales Manager sources internal member leads for celebrations, then meets with event-hosts, and “teases out” the finest details of a vision for an event. Next, the Event & Sales Manager communicates those needs to the Edgeworth staff for five-star execution. Finally, the Event & Sales Manager plays a role on-site for such events, and sees through the process of billing, feedback, and follow up.
A handsome compensation package includes: relocation, 100% individual health/vision/dental/LTD/STD/life coverage, holiday bonus, performance bonus, SIMPLE-IRA (3% match) and HSA retirement benefits ($500 or $1000 match), vacation and personal time, and complimentary meals, among other fringe benefits. The Club is closed Thanksgiving, Christmas Day and the day after, and New Year’s Day. All benefits are available after a very short probationary period.
Essential Job Tasks and Duties:
- Schedules and conducts all tours for private events
- Creates and executes all billing by deadlines
- Develops and creates all Club events for the sole benefit of the membership
- Creates room diagrams and detailed event orders noting all food and beverage requirements, timeline, set up, and décor details.
- Assist members with hiring and coordinating outside vendors for event elements such as entertainment, linens, florals and audio visual.
- Build and maintain positive relationships with Members, event hosts, internal partners, and vendors.
- Addresses Member and Guest inquiries, questions, concerns, complaints. Partner with vendors during planning and execution.
- Manage financial requirements for an event including budgeting, deposits, final payments and processing vendor invoices.
- Make informed and experienced decisions that exceed Member and guest expectations while always considering the best interest of EC.
- Maximizing attendance at all member events
- Ensures established procedures in the Club’s By-Laws and Rules and Regulations are enforced and followed by all
- Provide support for set-up/teardown, event flow, and registration while acting as liaison between the EC Members, guests and internal support staff.
- Assesses the need for and makes recommendations regarding purchases and supplies necessary for all events.
- Ensure internal and external partners are set-up for success by including historical event details, dietary restrictions, anticipating the needs of the Member/guest and utilizing applicable industry trends.
- Showing leadership qualities including poise under pressure, on-the-fly adjustments, attention to details, patience with younger and/or inexperienced staff, mentorship, dynamic interpersonal communications between all facets of the staff, etc.
- Deep understanding of varied service styles including buffets, passing, stations, coursed-and-plated meals
- Creating and developing designs of menus, flyers, and marketing materials
- Up to date on industry trends and competitor offerings
- Ability to work independently and manage multiple priorities and projects in a fast-paced environment
- Ability to schedule and work hand-in-hand with the F&B Managers, Membership Director, Director of Racquets, Executive Chef, etc., to plan, coordinate, and execute events
- Use social media as a way to promote and communicate
- Effectively responds to member comments in accordance with club standards, rules, and policies
- Maintains physical presence at the club during periods of high-volume business
- Being a team player, willing to assist with other departments when needed
Experience and job knowledge requirements:
- At least two years' experience in a hospitality/catering and event environment responsible for planning and executing sophisticated events
- Demonstrated ability to communicate effectively, including proficiency in clear, concise and compelling written and verbal communication skills, as well as listening and proof reading
- Able to flex work schedule each week to include evenings, weekends and holidays as per the event calendar
- Attains a high level of professional presentation including attire, attitude, judgement, attention to detail and discretion
- Possesses an eye for detail and willingness to roll up sleeves and pitch in
- Previous experience at a private club or lodging in the Catering/Events team
- Knowledge of the Golf/Private Club Industry preferred
- Experience and interest in managing wedding events
- Knowledge of the logistics involved in planning and executing complex events
- Excellent administrative, telephone, organizational and interpersonal skills, strong working knowledge of computer software such as Microsoft Office, Adobe Acrobat and internet capabilities
Job Type: Full-time
Pay: $55,000.00 - $62,000.00 per year
Benefits:
- 401(k) matching
- Cell phone reimbursement
- Dental insurance
- Disability insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Sewickley, PA 15143: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Work Location: In person
Salary : $55,000 - $62,000