What are the responsibilities and job description for the Customer Support Assistant position at Elevare Branding?
Company Description
Elevare Branding is a forward-thinking branding and communications firm dedicated to elevating the public presence of businesses through strategic messaging, reputation management, and meaningful engagement. We partner with clients across diverse industries to craft compelling narratives that strengthen brand credibility and foster long-term trust.
Our culture values professionalism, creativity, and collaboration. At Elevare Branding, we believe strong communication builds strong brands—and strong careers.
Job Description
Elevare Branding is seeking a Customer Support Assistant to join our growing team in Tampa, FL. This role is ideal for individuals who are detail-oriented, proactive, and passionate about delivering high-quality support. The Customer Support Assistant will serve as a key point of contact, ensuring smooth communication, efficient issue resolution, and a positive experience for our clients and internal teams.
Responsibilities
Elevare Branding is a forward-thinking branding and communications firm dedicated to elevating the public presence of businesses through strategic messaging, reputation management, and meaningful engagement. We partner with clients across diverse industries to craft compelling narratives that strengthen brand credibility and foster long-term trust.
Our culture values professionalism, creativity, and collaboration. At Elevare Branding, we believe strong communication builds strong brands—and strong careers.
Job Description
Elevare Branding is seeking a Customer Support Assistant to join our growing team in Tampa, FL. This role is ideal for individuals who are detail-oriented, proactive, and passionate about delivering high-quality support. The Customer Support Assistant will serve as a key point of contact, ensuring smooth communication, efficient issue resolution, and a positive experience for our clients and internal teams.
Responsibilities
- Serve as a primary support contact for client inquiries and internal requests
- Provide accurate information and timely responses via email, phone, or internal systems
- Assist in coordinating requests between departments to ensure efficient resolution
- Maintain organized records of interactions, updates, and support activities
- Identify recurring issues and communicate insights to improve service processes
- Support day-to-day administrative and operational customer support tasks
- Strong communication skills, both written and verbal
- High level of organization and attention to detail
- Ability to manage multiple tasks in a fast-paced environment
- Professional attitude with a customer-focused mindset
- Proficiency with basic computer tools and office systems
- Ability to work independently and collaboratively within a team
- Competitive salary ranging from $45,000 to $48,000 per year
- Growth opportunities within a dynamic and expanding company
- Supportive, professional, and collaborative work environment
- Skill development across customer service, communication, and operations
- Stable, full-time position with long-term potential
Salary : $45,000 - $48,000