What are the responsibilities and job description for the Collection Analyst position at Elevated Facility Services?
Duties and Responsibilities
- Process collections, adjustments, and deductions
- Escalate balances to Managers, sales team or 3rd party collection agency according to guidelines
- Provide documentation requested by customers in order to assist in the collections process
- Make collection notes and provide status regarding collection activities
- Escalate business questions to Senior Credit Analysts and Managers
- Understand the A / R function, key policies, and standard operating procedures
- Build effective relationships with internal parties to develop solutions and resolve issues collectively
- Additional duties as assigned.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
