Front Desk Attendant

Want to work with like minded individuals with a passion for fitness and helping others? If so, we have an amazing opportunity for a Front Desk Attendant to join our team!

Who are we?

For over 30 years, Elevation Health has been dedicated to the wellness of its employees and clients.

Elevation Health delivers exceptional, personalized healthy lifestyle services through innovation and teamwork, ensuring individual longevity and community wellbeing.

Let’s do amazing things together!

Our Core Values:

Passion - We bring energy, enthusiasm, and dedication to everything we do.

Trust and Transparency - We foster open, honest communication and act with integrity in every interaction.

People Forward - We prioritize people in every decision—valuing relationships, respecting individuality, and supporting personal and professional growth.

Collaboration - We succeed through teamwork, valuing every voice and building on each other’s strengths.

Environmental Responsibility - We recognize our role in contributing to a healthier planet and strive to make thoughtful, responsible choices in how we operate.

Growth - We embrace growth as a continuous journey—personally, professionally, and organizationally.

Your Role:

The Front Desk Fitness Attendant will control access into and out of the exercise facility and assist with operational functions related to membership processing, appointment setting and fee-based transactions. The Front Desk Fitness Attendant will greet and interact with all facility members on a regular basis, always delivering exceptional customer service.

CUSTOMER SERVICE

• Anticipate member needs and provide proactive service during peak and non-peak times

• Engage with members on a one-on-one basis, providing education, support and ensuring their safety

• Provide prompt response to medical emergencies and complete required documentation with proficiency

• Ensure proper and accurate membership processing procedures are followed

• Listen, cooperate, and be respectful towards all team members, members, and client(s)

• Positively contribute to a welcoming, friendly and team environment where respect is demonstrated, contributions are recognized, and process improvement is encouraged

• Be readily available to answer questions, assist members and support fellow team members

• Demonstrate proactive communication to keep General Manager informed of important program and client developments

ADMINISTRATION

• Ensure proper membership processing procedures are followed

• Respond to emergency situations in accordance with Elevation Health and client site policy

• Report all maintenance, facility and risk management items promptly

• Communicate professionally and respond promptly to emails, phone calls and member inquiries

• Promote available member services and programs

• Enforce facility policies and procedures

• Review company communications and complete action items by established due dates

OTHER

• Proactively assist with the inspection of the facility daily and report any cleaning, facility, or equipment issues to appropriate personnel

• Meet and support objectives, goals and initiatives of the specific Elevation team

• Contribute new ideas, seek internal and external resources to support the goals of the teams

• Adheres to timelines, produces quality work, show initiative by taking on team responsibilities

• Attend and actively participate in team meetings

• Seek out internal/external resources and explore opportunities for professional growth

• Other duties as assigned

What we are looking for:

• Certifications:

  • High School Diploma

  • CPR/AED Certification Required

• Skills:

  • Excellent verbal/written communication, customer service, and presentation skills

  • Excellent computer skills including Microsoft and Google Suite

• Other:

  • Maintain all required certifications throughout duration of employment

  • Show support for company values through participation in Elevation programs and meetings

  • Adhere to policies and procedure outlined in the Elevation Handbook

  • Adheres to site uniform policy/Elevation Health dress code

  • Demonstrate commitment to professional growth through industry and company involvement and goal setting/achievement

Schedule:

Looking for an evening from desk worker to work from 5-9:15 pm. This job would be for 15-20 hours a week minimum up to 30 hours a week.

What We Offer:

• Medical, dental and vision benefits available for all full-time employees after 30 days of employment (on the first of the following month)

• Ancillary insurance benefits available after 1 year of employment

• Health Savings Account

• 401k participation after 1 year of employment (with up to 3% match)

• Paid Time Off (accrual based on tenure)

• Professional Development reimbursement available immediately (amount based on tenure)

• Extensive Training and Development Program

• Partnership with ISSA for CEUs and certification discounts

• Employee Discount Program

Ready to make a difference?

If you’re excited about the chance to inspire and transform lives while working in a fun, energetic setting, we want to hear from you! Apply now and take the first step towards an exciting career in health and wellness with Elevation Health!