What are the responsibilities and job description for the Retention coordinator position at Elizabeth City State University?
Posting Summary
Position Number
6086-0000-0000-332E
Classification Title
Retention Coordinator
Working Title
Retention Coordinator
Division
Academic Affairs
Department / Unit
Office of Student Success
Section
Office of Student Success (section)
Primary Purpose of Organizational Unit
The Office of Student Success and Retention ( OSSR ) supports the university’s goals associated with retention and persistence through the provision of academic supports and early intervention strategies that promote student success.
OSSR is comprised of three professional areas that are crucial to the mission of the university : Academic Advising (First-Year and Transfer), Tutorial & Academic Support Services, and Retention.
The Office provides a myriad of workshops, activities, and programming that promote a successful college transition, student development and self-efficacy, academic and personal success, engagement, timely graduation, and lifelong learning from the first year to graduation.
Description of Work
The Retention Coordinator will research, develop, and assess best practices that improve retention, persistence, and support targeted programming to assist the student population academically, personally, and professionally.
With enrollment and retention as high-level priorities, the incumbent will collaborate with faculty, various student support services professionals, and students to enhance retention and graduation rates.
The Retention Coordinator will supervise and lead Retention Specialists within the office. Occasional work beyond normal working hours, such as evenings and weekends, may be required.
Possess strong interpersonal skills which would allow effective communication with administrators, faculty and students.
Ability to identify, collect, analyze, compile, and utilize appropriate and relevant student success data, and make present these data in written and verbal form.
Excellent analytical skills in interpreting quantitative and qualitative data.
Have a strong functional knowledge of Microsoft Access, Word, Excel, PowerPoint, and Outlook.
Experience working with a diverse population of students.
Working knowledge of educational services related to enrollment management, student retention and student success.
Working knowledge of Banner, E4U ( EAB Navigate), Degree Works, Canvas, and other student academic success platforms is strongly preferred.
Minimum Training and Experience
A master’s degree with a minimum of three years of professional higher education experience in a position directly related to retention, student success, student academic support services, or other associated field.
Minimum of 2 years of supervisory experience. Minimum of 2 years of experience in assessment of student support and / or retention services.
License or Certification Required by Statute or Regulation
Management Preferences
Position Recruitment Range
Position Category
Staff
Position Status
Permanent Full Time
FLSA
Exempt
Last updated : 2024-10-08
