What are the responsibilities and job description for the Veterinary Technician position at Ellisville Veterinary Hospital?
Overview
The Ellisville Veterinary Hospital Veterinary Technician is responsible for providing superior customer service to all clients and support the hospital each and every day. Our Technicians are the liaison between the doctors and clients and in all perspectives and we firmly believe that being thoughtful, kind, and compassionate go a long way. Our Technicians are a pillar in the foundation of our patient care and we are seeking someone who can honor and present the protocols and practices put in place by our hospital.
Essential Functions/Job Duties
- Evaluating patients and obtaining history from clients
- Restraining patients for exams and procedures
- Organization and maintenance of both digital and paper client records
- Vaccination preparation and administration
- Lab work including but not limited to obtaining samples of blood, urine, feces and running appropriate tests associated with each sample (be it in house or sent out with appropriate paperwork and packaging per lab standards)
- Maintenance of hospital equipment including but not limited to radiology, autoclave, ultrasonic cleaners, IDEXX laboratory equipment, and dental cleaning equipment.
- Clean up after pets including saliva, urine, feces, and vomit
- Assist the doctors including but not limited to:
- Filling prescriptions
- Taking radiographs
- Caring for and administering treatment to patients (subcutaneous fluids, medications, intravenous fluids, etc.)
- Ear cleaning
- Anal gland expression
- Pedicures
- Placing IV catheters
- Surgical paperwork
- Drug calculations
- Anesthesia Induction & monitoring
- Patient intubation
- Cleanliness of kennels, patient treatment area, surgery, and work stations
- Restocking of exam room materials and laboratory supplies
- Practice laundry of towels, beds, work mats, etc.
- Maintenance of controlled drug, anesthesia, laboratory, radiology, and surgery medical logs
- Inventory supervision and as needed supply ordering
- Client/Patient follow up calls
- Able to work independently and as a team
Computer skills
- Microsoft Office
- Company sponsored email
- Cornerstone
- Smart Flow
- IDEXX Communication
- IDEXX Vet Lab Station
Education and Training
- High School Diploma or equivalent
- Previous customer service or sales experience preferred
- Must be 18 years of age or older
- Safe driving record
Licenses and Certification
- Veterinary Technician License/Registration – State of Missouri
- Valid Driver’s License required
Skills and Aptitudes
- Present professional appearance and positive conduct
- Punctuality and dependability highly valued
- Genuine ability to articulate of EVH brand communications in a positive manner
- Knowledge of principles and processes for providing patient and customer care
- Critical thinking skills
- Independent judgment and decision making skills
- Detail oriented, ensuring accurate and reliable work product
- Strong verbal and written communication skills
- Strong ability to effectively work with cross-functional teams to direct and lead company initiatives and goals
- Able to work independently
- Strong organizational, problem-solving and analytical skills
- Ability to switch focus rapidly in a fast paced environment
- Reliable transportation to office
Environment
- Must enjoy and be comfortable working with pets of all sizes and temperaments, including handling and lifting animals as necessary
- Stand or sit for prolonged periods of time
- Ability to stand, sit, squat, or kneel to assist with patients
- Fast-paced, fluid work environment
- Lift up to 100 pounds assisted
- Stand/walk/move about for prolonged periods of time while at practice
- Schedule includes some evenings and weekends.
Other
- Licensed Technicians are required to complete the number of Continuing Education hours mandatory to keep their license. Unlicensed technicians are required to attend at least one CE meeting per year focused on job appropriate information.
- Employees may be called upon at any time during their scheduled weekend shift to be present for kennel duty. There are 2 Kennel Duty shifts per weekend and only one staff member is responsible per kennel duty shift. You will be compensated your hourly rate plus a $10 gas card for travel.
Ellisville Veterinary Hospital is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age.