Intake/Outreach Coordinator

Elmy’s Special Services Inc. seeks an outgoing, dedicated and motivated person to assists the individuals and their families to access necessary services through individual outreach and case management efforts and ensures that those services are being delivered in compliance with NYS/OPWDD regulations. The candidate will also be involved in the in-take and program/service enrollment processes.

Responsibilities:

• Complete all necessary documentation related to Medicaid enrollment, benefit acquisition and maintenance of eligibility.
• Facilitate the completion of Medicaid applications, recertifications and support with processing, submitting and tracking assigned tasks and follow-up activities as needed.
• Provide support to regional Care Management teams in ensuring the correct type of Medicaid is secured for OPWDD service eligibility.
• Participate in and/or facilitate meetings with all applicable members, families/representatives and providers to complete benefits access functions.
• Provide routine updates and information to supervisor for eligibility trend reporting and follow-up actions.
• Participate in meetings and partner with the Care Management team and share updates on eligibility expirations, follow-up actions, documentation submission and recommendations for ensuring eligibility.
• Form and maintain working relationships with all DD Regional Offices, Revenue Support Offices, HRA/Medicaid offices, benefit and enrollment needs.
• Assist in community outreach for new applicants, including but not limited to: mailing brochures and information, speaking to community groups, and visiting local area schools, as needed.
• Attend department/team meetings, trainings, supervisions, etc. as scheduled and in accordance with agency practice and policy
• Complete all required trainings
• Travel throughout the designated service area to meet with people interested in accessing benefits or service enrollment, as needed.
• Maintain confidentiality.
• Perform other duties, as assigned.

Qualifications:

• Bachelor’s degree plus one-year experience completing enrollment or benefit acquisition/coordination for OPWDD supports and services. Demonstrated knowledge regarding access to and support to the maintenance of member benefits (Medicaid).
• Proficiency with the use of excel and other software products used for tracking the flow of information
• Experience using OPWDD CHOICES system, a plus.
• Absolute sense of integrity and personal commitment to serving people with I/DD and their families
• Excellent interpersonal, communication organization and demonstrated ability to manage multiple tasks simultaneously.
• Ability to work autonomously.
• Demonstrate professionalism, respect and ability to work in a team environment

We offer:

• Generous PTO
• A work laptop & cell phone for your use!
• Mileage reimbursement
• Open door business model where your voice is heard

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

Schedule:

• Day shift
• Weekends as needed

Pay may depend on skills and/or qualifications

Ability to Relocate:

• Newark, NJ 07105: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $17