Bilingual Collector

Our client is a national law firm with a practice dedicated to the collection of delinquent government receivables. For over 40 years they have been providing customized collection programs for their public sector clientele. Located in Houston, TX, they offer excellent training, benefits, and room for advancement!

They are looking to add a Bilingual Collector to the team, that would be excited to help out on these correspondences! You will be calling to collect from overdue accounts by mail and phone on property taxes. You will have the opportunity to handle inbound and outbound calls throughout the day to offer them a helping hand and advise customers of their re-payment options.

REWARDS

• Hourly rate starting at $16/hour
• Benefits and 401(k) upon conversion
  
  

Requirements

• Prior outbound phone experience required
• High-volume customer service required
• Strong communication skills written and verbal required
• Bilingual in Spanish or Portuguese
  
  

RESPONSIBILITES

• Collect outstanding account balances by phone and email
• Make high-volumes of calls daily to customers
• Persuade and negotiate with customers to enter payment plans
  
  

Emerge is committed to being an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic. In compliance with the Job Application Fairness Act, we ensure a fair and equitable recruitment process and provide necessary and reasonable accommodations. We value diversity and encourage individuals from all backgrounds and experiences to apply