PBS Supervisor - Coding

Essential Functions of the Position

• Supervision of the PBS team members in area of oversight. This includes hiring, evaluation of competency and performance; conducts mentoring, counseling and disciplinary sessions as needed.
• Monitor performance of individual team members to ensure revenue cycle key performance indicators are met; supervise, coach, and take necessary action to facilitate achievement of performance targets.
• Provides communication and education to appropriate departments regarding annual and quarterly HCPCS and ICD10 changes as well as payer trends.
• Coordinates with appropriate EMSA department leaders as well as external PBS contractors regarding documentation, correspondence, verification, coding and / or revenue concerns as it impacts the revenue cycle process.
• Prepares and reviews daily reports and identify trends of performance of the PBS department and assists with continuous improvement.
• Ensure high levels of responsiveness and patient satisfaction for areas of oversight; provide professional interactions through verbal and written communications.
• Identify and resolve problems in a proactive and timely manner; develop alternative solutions; defuse challenging situations.
• Monitor staff attendance and approve timesheets.
• Conduct monthly performance reviews and facilitates monthly team meetings as needed.
• Provide new employee orientation and onboarding to new PBS team members.
• Provide continuing education for PBS team members as policies and procedures change.
• Assist in other related projects and duties as assigned.

Job Knowledge, Skills, and Abilities

Supervisory Responsibilities

Minimum Qualifications

Work Environment