As we grow our service area in the Pacific Northwest, we are seeking an Enteral Coordinator to join our team of experts.

About Emerging Health

Emerging Health is a pharmacy and infusion center committed to providing patients with exceptional experiences and healthcare solutions. We offer private infusion suites at our office in SW Portland and Eugene, Oregon. Having offices in both locations allows us to expand our reach of care to more communities along the coast, in the Willamette Valley and in Southern Oregon. Our home infusion services provide patients with the option of receiving care from the comfort of their home.

Our pharmacy

Our state-of-the-art pharmacies provide infusion medications that are often used to treat complex or rare conditions. We remove barriers to care and provide patients with the education, clinical care, and supportive services they need to be successful on their treatment journey.

What it’s like to work with our team

At Emerging Health, we value industry expertise and forward-thinking mindsets. We believe all patients and caregivers should be treated with compassion. Our team strives to inspire hope and improve the quality of life for our patients.

Join us!

Do you want a dynamic career opportunity where you can make a difference?

We are recruiting an Enteral Coordinator to join our team of health care professionals. As an Enteral Coordinator, you will support enteral nutrition patients by coordinating monthly supply and formula deliveries.

Job type: Full-time, 2-3 days per week in-office.

Pay range: $20.07-$25.09, depending on experience

Benefits:

• Competitive pay
• Flexible PTO and paid company holidays
• Medical, dental, vision, disability and life insurance
• 401(k) match

Position responsibilities:

• Respond to incoming calls from patients, caregivers, and health care providers regarding patient enteral supply needs.
• Collaborate with clinical liaisons and the intake team to coordinate care for prospective enteral patients.
• Confirm current insurance plan with patients during monthly resupply calls, communicate any changes to the intake team.
• Coordinate scheduling and delivery of supplies.
• Perform monthly monitoring of enteral nutrition and report any problems or non-compliance to the appropriate staff member.
• Ensure accurate tracking of nutrition therapy equipment, schedule enteral pump swaps for annual maintenance as required and as needed.
• Contact patients at completion of therapy to arrange for equipment pick up.
• Assist Registered Dietitian in maintaining current enteral orders, tracking expiration dates and contacting physicians for new or updated orders as appropriate.
• Observe legal and ethical guidelines for safeguarding the confidentiality of patient information
• Other duties as assigned.

Required skills:

• HS diploma or GED
• Experience in healthcare, home care/home infusion preferred
• Customer service experience
• Excellent oral and written communication skills
• Flexible and able to work effectively in a multidisciplinary team
• Knowledge of basic medical terminology preferred
• Experience in enteral nutrition preferred
• Basic competency with Microsoft Office software
• Experience ordering products and coordinating deliveries preferred

Our ideal candidate has:

• Strong communication and interpersonal skills.
• Ability to effectively collaborate in a team setting.
• Proficiency in standard workplace software and/or information management applications.
• Prior experience working in an infusion pharmacy or healthcare setting.
• Ability to navigate computer applications.
• Experience in enteral nutrition

Emerging Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual identification or orientation, national origin, marital status, disability, veteran status or any other status protected by law.