What are the responsibilities and job description for the EMPLOYMENT PROGRAM REPRESENTATIVE position at Employment Development Department?
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Position Details
Job Code #:
JC-439388
Position #(s):
280-161-9194-031
Working Title:
Employment Program Representative
Classification:
EMPLOYMENT PROGRAM REPRESENTATIVE
$3,822.00 - $4,559.00 A
$4,138.00 - $5,180.00 B
$4,751.00 - $5,948.00 C
# of Positions:
1
Work Location:
Riverside County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
8:00 am – 5:00 pm
Work Week:
Monday - Friday
Department Information
The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website: http://www.edd.ca.gov
Job Description And Duties
THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.
THIS IS A BILINGUAL - SPANISH POSITION; MUST BE ABLE TO PASS A BILINGUAL - SPANISH FLUENCY EXAMINATION.
Do you want to help your fellow Californians by making a difference? Do you want to be the change? This is an opportunity to work with the public, analyze customer needs, coordinate events, apply marketing skills, and identify solutions in a team environment that offers a good challenge. Then this may be the job for you.
Under the supervision of Employment Program Manager I, the Employment Program Representative (EPR) provides excellent customer service. Assists customers through the delivery method of self-service, facilitated self-help, and staff-assisted services. Promotes the programs and services offered by the Employment Development Department-Workforce Services (WS) Branch to job seekers, employers, workforce partners, and other community stakeholders. Provides employment services to job seekers and recruitment assistance to employers following prescribed WS policies and procedures. Prepares and makes formal presentations regarding EDD-Workforce Services, benefits and features of CalJOBS, and engages audiences to utilize the America's Job Centers of California as a one-stop for employment and training services. Follows guidance under the Workforce Innovation and Opportunity Act (WIOA) and Wagner-Peyser Act funded activities. The incumbent will coordinate the EDD outreach efforts with public and private community service agencies and Migrant Seasonal Farmworker (MSFW) groups to ensure that farm workers are aware of career services, skill development services and workforce protection services available to them as well as other resources. In addition, the incumbent will visit agricultural employers on behalf of workers; encourage agricultural and non-agricultural workers to visit local office or AJCC site for additional resources and assistance, if needed. Working conditions may consist of working under extreme weather. Works with clients who need intensive or personalized assistance in finding employment. Interview and assess customer’s barriers and develop a course of action. Provides job and career advising during program participation, training, and after job placement.
The position is located in Indio, CA. Must be fluent in Spanish.
The incumbent for this position must be willing and able to work at any of the four given AJCCs within the cluster to include: Blythe, Hemet, and Riverside.
Per the Governor's Office of California, the Employment Development Department is considered an essential department. This position requires local in-person workload, though some telework may be available. This position's office follows the recommended safety guidance from the California Department of Public Health (CDPH) and the Center of Disease Control (CDC).
If you have questions about the actual position, please contact the “Hiring Unit Contact” listed below under Contact Information.
You will find additional information about the job in the Duty Statement .
Special Requirements
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If You Are Unable To Apply Electronically Through Your CalCareer Account, Please Mail a Completed And Signed State Examination/Employment Application STD Form 678 And Application Package To The Mailing Address Provided In The “Application Instructions’ Section Below And Ensure The Following:
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 7/20/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including Your Examination/Employment Application (STD 678) And Applicable Or Required Documents) Must Be Submitted To Apply For This Job Posting. Application Packages May Be Submitted Electronically Through Your CalCareer Account At Www.CalCareers.ca.gov. When Submitting Your Application In Hard Copy, a Completed Copy Of The Application Package Listing Must Be Included. If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Employment Development Department
Attn: Job Control # 439388
Human Resource Services Division, MIC 54
PO Box 826880
Sacramento , CA 94280-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Employment Development Department
Attn: Job Control # 439388
EDD/Human Resource Services Division (6th floor solar)
722 Capitol Mall
Sacramento , CA 95814
08:00 AM - 04:30 PM
Required Application Package Documents
The Following Items Are Required To Be Submitted With Your Application. Applicants Who Do Not Submit The Required Items Timely May Not Be Considered For This Job:
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Position Details
Job Code #:
JC-439388
Position #(s):
280-161-9194-031
Working Title:
Employment Program Representative
Classification:
EMPLOYMENT PROGRAM REPRESENTATIVE
$3,822.00 - $4,559.00 A
$4,138.00 - $5,180.00 B
$4,751.00 - $5,948.00 C
# of Positions:
1
Work Location:
Riverside County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
8:00 am – 5:00 pm
Work Week:
Monday - Friday
Department Information
The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website: http://www.edd.ca.gov
Job Description And Duties
THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.
THIS IS A BILINGUAL - SPANISH POSITION; MUST BE ABLE TO PASS A BILINGUAL - SPANISH FLUENCY EXAMINATION.
Do you want to help your fellow Californians by making a difference? Do you want to be the change? This is an opportunity to work with the public, analyze customer needs, coordinate events, apply marketing skills, and identify solutions in a team environment that offers a good challenge. Then this may be the job for you.
Under the supervision of Employment Program Manager I, the Employment Program Representative (EPR) provides excellent customer service. Assists customers through the delivery method of self-service, facilitated self-help, and staff-assisted services. Promotes the programs and services offered by the Employment Development Department-Workforce Services (WS) Branch to job seekers, employers, workforce partners, and other community stakeholders. Provides employment services to job seekers and recruitment assistance to employers following prescribed WS policies and procedures. Prepares and makes formal presentations regarding EDD-Workforce Services, benefits and features of CalJOBS, and engages audiences to utilize the America's Job Centers of California as a one-stop for employment and training services. Follows guidance under the Workforce Innovation and Opportunity Act (WIOA) and Wagner-Peyser Act funded activities. The incumbent will coordinate the EDD outreach efforts with public and private community service agencies and Migrant Seasonal Farmworker (MSFW) groups to ensure that farm workers are aware of career services, skill development services and workforce protection services available to them as well as other resources. In addition, the incumbent will visit agricultural employers on behalf of workers; encourage agricultural and non-agricultural workers to visit local office or AJCC site for additional resources and assistance, if needed. Working conditions may consist of working under extreme weather. Works with clients who need intensive or personalized assistance in finding employment. Interview and assess customer’s barriers and develop a course of action. Provides job and career advising during program participation, training, and after job placement.
The position is located in Indio, CA. Must be fluent in Spanish.
The incumbent for this position must be willing and able to work at any of the four given AJCCs within the cluster to include: Blythe, Hemet, and Riverside.
Per the Governor's Office of California, the Employment Development Department is considered an essential department. This position requires local in-person workload, though some telework may be available. This position's office follows the recommended safety guidance from the California Department of Public Health (CDPH) and the Center of Disease Control (CDC).
If you have questions about the actual position, please contact the “Hiring Unit Contact” listed below under Contact Information.
You will find additional information about the job in the Duty Statement .
Special Requirements
- The position(s) require(s) fluency in the Spanish language. If the State of California does not have a current record documenting your fluency in this language, you will be required to successfully pass an approved language fluency test prior to being hired.
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If You Are Unable To Apply Electronically Through Your CalCareer Account, Please Mail a Completed And Signed State Examination/Employment Application STD Form 678 And Application Package To The Mailing Address Provided In The “Application Instructions’ Section Below And Ensure The Following:
- Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
- Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
- Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
- Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 7/20/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including Your Examination/Employment Application (STD 678) And Applicable Or Required Documents) Must Be Submitted To Apply For This Job Posting. Application Packages May Be Submitted Electronically Through Your CalCareer Account At Www.CalCareers.ca.gov. When Submitting Your Application In Hard Copy, a Completed Copy Of The Application Package Listing Must Be Included. If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Employment Development Department
Attn: Job Control # 439388
Human Resource Services Division, MIC 54
PO Box 826880
Sacramento , CA 94280-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Employment Development Department
Attn: Job Control # 439388
EDD/Human Resource Services Division (6th floor solar)
722 Capitol Mall
Sacramento , CA 95814
08:00 AM - 04:30 PM
Required Application Package Documents
The Following Items Are Required To Be Submitted With Your Application. Applicants Who Do Not Submit The Required Items Timely May Not Be Considered For This Job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Degree and/or School Transcripts
Salary : $3,822 - $5,948