Director - Inside Sales

Description

Director - Inside Sales

Emser Tile

Emser Tile LLC, a nation-wide industry leader in the distribution of high-quality ceramic tile and natural stone seeks an experienced Director of Inside Sales. Our 50-plus-year history of unprecedented and continuous growth has created immediate opportunities for professionals. This position is located at our Corporate office in Los Angeles, Ca.

Background / Experience

Strong track record of multi - unit / regional level management experience

Ability to manage at multiple levels and able to adjust equally from strategic to hands-on

Ideal candidate has background from flooring industry or ancillary construction/building materials/finishes industry

Leadership

Leads by example

Customer-centric; believes that what is good for the customer is good for the business

Collaborative leadership style; embraces teamwork; does not silo

Communication

Effective communicator with large audiences, smaller groups and 1 on 1

Skilled with use of various platforms for communication:

• Organizing and orchestrating meetings with large and small groups
• Strong written communication skills
• Drives uniformity across the branches
• Responsible for utilizing ISR’s to make cold calls, follow up on inactive accounts
• Assigns incoming leads to showroom personnel for follow up and action plans
• Creates National Programs to be used across branches
• Conference calls and virtual mediums
• Local level – on the ground
• One on one

Capable of gaining rapport with partners at all levels

Attentive listener; Engaging, able to interpret and read between the lines

Work with OSR to promote showroom aspirational experience

Management

Able to plan and break down complex or long term initiatives into short term plans and tasks

Involves all relevant partners and stakeholders – gets partners

Able to interpret, make decisions and perform through ambiguity and “gray area”

Able to effectively manage through competing or conflicting direction

Financial Management

Successful track record of P&L management and successful financial results

Exhibited understanding of cash flow and balance sheet

Understands budgeting process, fiscal prioritization and managing to financial budgets

Strong use of reporting and data

Able to develop and socialize effective comprehensive plans to improve financial performance

Business Development

Passionate interest in industry and customer channels

Understands how to access, utilize and interpret external and internal information and data

Innovative; Creative thinker

Able to influence and work with partners or find outside sources to procure resources

Track record of successful execution:

• Owns Initiatives and sees projects through to completion
• Effective planning skills – can put a plan into action
• Pragmatic; strong prioritization skills.  Can separate vision from immediate priorities
• Can influence and solicit support from dependencies

Personal Traits

Strong integrity, ethical and moral standards

Intuitive understanding and belief in “Doing the Right Thing”

Unselfish Leader; Does not self-glorify.  Puts others before her or himself

Physical requirements

Ability to travel 20% via air and land to near and distant branches

Ability to navigate in unfamiliar locations

Ability to lift weight up to 50 pounds

Ability to see and hear

Ability to use hands and arms

Ability to talk on the phone

Ability to work on a computer for long periods of time

Ability to bend and kneel

Other

Regular, predictable attendance is an essential function of this job.

This position is time-consuming and does not stop at the end of a regular business day. Candidates must be able to manage their time to meet the needs of the business.

Other tasks may be required or assigned as necessary

 

About Emser:

The Emser Tradition of Excellence Comes From its People...

Since its establishment in 1968, Emser Tile has become the leading supplier of the world's finest tile and natural stone. Through our international production network and product development expertise, we offer myriad of possibilities that help retailers, contractors, homebuilders, commercial builders, architects & designers bring their ideas to life. Although Emser has grown rapidly, our on-going dedication to outstanding quality and service remains the hallmark of our success.

Emser is always seeking knowledgeable, career-minded professionals to become a part of our team and help drive our growth and expansion into new and existing markets. When it comes to challenging and rewarding career opportunities, Emser is the place to be!

As an Emser employee, you will enjoy healthcare coverage including medical, prescription drug, vision, and dental care. Your financial well-being will be supported through our 401(k) plan. Moreover, we offer a challenging & rewarding professional work environment. Emser's employee benefits package also includes:

• Paid Vacation Time
• Paid Holidays
• Paid Volunteer Time
• Life Insurance
• AD&D Insurance
• Voluntary Short and Long-Term Disability
• And much more

Career Development:

Emser provides ongoing opportunities for professional training and encourages internal advancement and mobility.

 

 

 

Qualifications

Emser is an equal opportunity employer and prohibits discrimination and harassment of any kind. Emser makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Emser wants to have the best available people in every job. Therefore, Emser does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department.