What are the responsibilities and job description for the Program Assistant- Transition Age Youth position at Encompass Community Services?
Overall Scope of Responsibilities: Under close supervision, the TAY Programs Assistant II supports program managers and counseling staff in ensuring the provision of quality and cost-effective services. Responsibilities include data entry, administrative, and clerical duties with a commitment to client dignity and respect.
Required Job Standards:
- Presence & Participation
- Flexibility & Responsiveness
- Accuracy & Time Management
- Cultural Literacy
Administrative Duties:
- Office Systems
- Data Input/Documentation
- Customer Service
- General Administration
Additional Duties:
- Create client files and program binders
- Purchase, log, and dispense bus passes
- Data entry of billing and program statistics
- Petty cash, purchase orders, and deposit reconciliation
- Fax, scan, and copy documents
- Typing documents, spreadsheets, meeting notes, Power Point presentations
- Assist with event planning and outreach
- Monitor and order office supply stock
- Order, distribute, and track gift cards and receipts
- Perform work-related errands
- Distribute and collect data for CalYouth survey
- Maintain front desk entry procedures for the resource center
- Provide reception to clients, community partners, and donors
Physical Requirements:
- Stooping, kneeling, crouching, and/or crawling
- Ability to lift or exert a force of up to 20 pounds
- Repetitive use of computer keyboard, mouse, and extended time viewing a monitor
Driving Requirements: Occasionally driving agency vehicle without clients
Bilingual Stipend: Basic Verbal Proficiency in English/Spanish preferred
Wages & Benefits:
We prioritize the well-being of our team as much as the community we serve. Our comprehensive health benefits reflect this commitment. We offer full-time employees medical and dental insuranceplanthatensurespeace of mind for themselves and their families. We go beyond traditional care by also offering our employees acupuncture and chiropractic, embracinga holistic approachto health that aligns with our values of care and compassion.
Our teamsfuture matters just as much as the present.Thatswhy we offer a403(b) retirementplan, providing a foundation for a secure retirement. We also recognize the need for work-life balance, so Encompass offers a competitive package of 17 vacation days, 12 sick days, and 14additionalpaid holidays. These benefits are thoughtfully pro-rated for part-time positions, affirming our commitment to fairness and flexibility.
About Us:
At Encompass Community Services we provide our community with a wide range of services related to family & social well-being, early childhood education, behavioral health, housing and more. Every day through these services we work to make health,educationand housing moreequitablefor all people in Santa Cruz County. For more than 40 years our work has touched generations by helping people have access to education, rebuild relationships, restore theirhealthand regain dignity.