Invoice Clerk

DETAILS

Reports to: Accounts Receivable Manager

Job Type: Hourly, 37.5 hours/week

Work Location: In Office, Erlanger, KY

JOB DESCRIPTION

Responsible for executing accurate and timely customer invoicing and providing accounts receivable support to prevent backlog and improve efficiency across billing and AR functions. This role focuses on high-volume execution and administrative support, allowing senior staff to focus on customer communication, deductions, and judgment-based work.

RESPONSIBILITIES/JOB DUTIES

Primary Responsibilities (Billing):

• Review, prepare, and create customer invoices based on purchase orders submitted by customers (EDI and non-EDI)
• Ensure correct pricing, quantities, terms, and required documentation for all purchase order submissions and invoices
• Submit invoices via required delivery methods
• Review and respond to daily reports supplied by distribution partners (UNFI, RJW, etc.)
• Review and approve overages, shortages, and damages as reported by customers, communicating about returns, approving deductions, and creating overage invoices
• Execution of orders to ship workflow
• Personal product allowance workflow management

Secondary Responsibilities (AR Support):

• Cash application and deposit creation in ERP software
• Retrieval of supporting documentation for dispute
• Retrieval of backup documentation for deductions and chargebacks
• Assist with weekly and monthly AR cleanup, including unapplied or misapplied cash and account resolution
• Chargeback validation and accuracy in trade spend software

QUALIFICATIONS

• High School Diploma required; Bachelor’s in Accounting or related field preferred
• 1 to 3 years of related experience in billing, invoicing, accounts receivable, or accounting support
• Basic understanding of Accounting Principles
• Proficiency in Microsoft Excel, Word, Outlook
• Experience using an ERP system preferred (NetSuite, SAP, or similar)
• Meet company background verification requirements

EMPLOYEE BENEFITS

• Medical insurance with 80% employer-paid premium for employee coverage
• Paid Time Off (PTO)
• Paid Holidays and Summer Fridays
• 401k with match opportunity
• Additional benefit details in the company handbook