Field Communications Technician III

Field Communications Technician III - Grand Cane, Louisiana

We are End 2 End Technologies (E2E).

We are looking to build for the future and have an exciting opportunity for a qualified candidate to join our growing team as a full-time Field Communications Technician III. As a Field Communications Technician III, you will develop new skills, work in a safety-minded environment and join a growing team in expanding and maintaining technology for a better community. At E2E, you have the opportunity to put your unique skills to work. We are passionate about developing and delivering Industrial Internet of Things (IoT) solutions to modernize and automate industrial field networks.

Our approach to market is simple. Distinctively combine hardware, software and services, and deliver an End-to-End solutions to solve problems in oil and gas, utilities, water/wastewater, and transportation sectors.

If you're looking for a hands-on career opportunity that allows you to work face-to-face with the people directly impacted by your work, we want to talk to you!

About the Role
You will join a growing company looking to continue our growth through the addition of a highly motivated individual with experience as a Field Communications Technician III. The Field Communications Technician III position is responsible for the installation, troubleshooting, and maintenance of wireless communications equipment, including voice, data, SCADA, video, microwave equipment, as well as field networking/automation hardware and AC/DC power systems. This position applies wireless and networking principles to support and troubleshoot systems using software management and monitoring platforms. This position is responsible for providing excellent customer service while being on the front line of interacting with clients.

Responsibilities include:

• Installation, configuration, maintenance, and troubleshooting of communications systems including voice, data, SCADA, video, microwave, satellite, and wireless systems and supporting infrastructure.
• Assist the Projects group with the implementation of project-related systems (deployments, cutovers, validation, documentation).
• Direct local contractors engaged in the installation and maintenance of telecommunications systems; verify workmanship and adherence to standards/safety.
• Provide first-level support and training to field operations personnel on communications systems and standard troubleshooting practices.
• Act as first-level liaison between field operations and the IT organization; triage issues, coordinate escalations, and support resolution.
• Drive standards in the field and provide feedback to the communications engineering team to improve reliability, maintainability, and consistency.
• Installation of wireless network equipment, including broadband and narrowband radios, antennas, and cellular modems.
• Configure and troubleshoot radio equipment, including access points, base stations, slave, subscriber radios, and PTP radios.
• Understand fundamentals of wireless design tools as well as network monitoring tools such as Radio Admin, cnMaestro and IMS.
• Installation of field networking and automation equipment, including routers, switches, media converters and POE injectors.
• Knowledge of networking concepts, including IP subnetting, VLAN’;s, NAT, and Port translation.
• Work with engineers over the phone to troubleshoot and configure routers and switches through CLI.
• Termination and testing of ethernet and coax cabling, including CAT5e/6/6A, RG coax, LMR coax, heliax, and fiber.
• Installing both rigid and EMT conduit.
• Working with AC and DC power systems, installing breakers, fuses, batteries, power distribution systems, and UPSs.
• Test, troubleshoot, and assemble 12-, 24-, and 48-volt DC battery arrays.
• Install grounding and lightning protection units (LPUs)
• Installation and mounting of equipment cabinets.
• Design and build equipment panels.
• Operating and working from manlift baskets, bucket trucks, and scissor lifts.
• Pulling trailers as needed to transport equipment and materials to various job sites.
• Function as a project lead.
• Perform quality control inspections and site surveys.
• Mentor new field technicians.
• Complete documentation and other required forms in a timely and accurate manner.
• Travel up to 40% of the time to various locations to perform job duties.
• Ability to dig ditches to install underground equipment as needed.
• Must be able to drive a vehicle, have a clean driving record, and have a valid driver’s license.
• Support and adhere to the Corporate Health & Safety Program.
• May require availability outside of normal business hours on an on-call basis.
• Possibility to perform managerial services as needed.
• Perform other work-related duties as assigned by management.

We take great care of clients and employees alike. Joining End 2 End Technologies means not only a fulfilling career with a bright, collaborative team, but enjoying the great benefits they offer also, such as a generous PTO policy, medical and dental insurance, 401(k) plan, the training you need to be an expert in your field, etc.

Full-time position open.

This position requires living in the Grand Cane, Louisiana area.

~~The estimated wage listed does not reflect the actual wage. Wage will be dependent upon experience and qualifications. ~~

EEO Statement: End 2 End Technologies is an Equal Opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other characteristic protected by law.

Education/Experience:

• High school diploma or general education degree (GED) required.
• Associate’s degree in Electronics or seven years of equivalent experience in the field of Electronics is required.
• FCC license is preferred.
• Network certification such as CCNA is a plus.
• Seven or more years of experience in the installation and/or maintenance of telecommunications systems, including wireless data systems, SCADA and LAN cabling systems are required.
• Proven experience with phone and microwave communication systems installation and maintenance is a plus.
• Proven experience utilizing test equipment and software required to support telecommunications in the field required.

Other Skills/Qualifications:

• Strong customer service skills.
• High level of self-initiative and the ability to work independently to prioritize tasks, solve problems, and make decisions.
• Ability to interact with internal and external teams/clients to solve problems.
• Ability to develop and maintain positive relationships.
• Troubleshooting and investigative skills.
• Ability to grasp new techniques and continuously learn.
• Strong problem-solving skills.
• Ability to perform well under pressure.
• Effectively manage and prioritize tasks and responsibilities for oneself and the team.

Job Type: Full-time

Benefits:

• Company truck
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program

Application Question(s):

• Are you willing to become a certified tower climber?

Experience:

• installation of telecom systems (wireless/SCADA/ LAN): 7 years (Required)
• oil & gas field: 2 years (Preferred)
• climbing and working on communications towers: 2 years (Preferred)
• DC electrical: 7 years (Preferred)
• fiber optics; testing, terminating and troubleshooting: 7 years (Preferred)
• SCADA/Broadband/CBRS/Microwave, and Cell Modems: 7 years (Preferred)
• 4RF or vSAT: 7 years (Preferred)
• Cambium, Rajiant, or Netonix: 2 years (Preferred)

License/Certification:

• CCNA (Preferred)
• FCC License (Preferred)
• Driver's License (Required)

Work Location: In person