What are the responsibilities and job description for the Sales Support Specialist position at Endeavor Business Media?
The Mission: Endeavor Business Media is a rapidly growing US-based B2B media and events company founded in 2017. Endeavor’s mission is to deliver the highest-quality content in the B2B markets we serve and to do so in the various, multi-channel formats that today’s industry professionals demand. From informative e-newsletters to in-depth monthly magazines to curated in-person events, Endeavor Business Media is committed to providing the best opportunities for professionals to stay knowledgeable and connect with marketplace colleagues that drive their industry forward.
The Team: Endeavor places a high importance on its data-driven core values of accountability, continuous improvement and being passionate about value creation in an environment that maintains minimal politics, directional clarity, high productivity and low turnover among good people. These values are adopted at all levels of the company across every sphere and give the company its operational advantage. Our departments and operating businesses have autonomy and place a high value on meritocracy, with a commitment to providing individuals with opportunities for growth and development.
Job Summary: Responsible for focusing on requests and projects in support of a business unit to assist in driving revenue growth, operational efficiency, and customer success. Streamline operations, processes, sales support, customer service, and project management for an active and constantly shifting environment based on business impact.
Essential Job Functions:
Sales Support
Customer Servic
Special Projects
Project Management
Effective Communication
Provides overall sales and administrative support as an active and involved member of the team performing any task needed to support the retention and growth of advertising accounts and reaching goals of the business unit.
Researches and identifies potential sales leads and prospects.
Customer advocacy and support for both internal and external customers.
Works with customers, sales, and production by requesting and providing material for order fulfillment and delivery as requested.
Keeps organized and detailed records of deliverables provided and follows best practices set forth by production.
Compiles and produces financial and forecasting reports for the business unit as requested.
Office operations as requested or needed.
Other task, projects and duties as assigned
Core Competencies:
- Communication skills
- Time Management skills
- Computer skills
- Presentation skills
- Product knowledge
- Customer focus
- Project Management
- Motivated
- People Oriented
- Team Oriented
Qualifications:
- Experience in an administrative assistant role
- Project Management
Efficient and effective use of MS Office, including TEAMs, Word, Excel, PowerPoint and Outlook
- Ability to work with tight deadlines, shift focus, adapt to changing priorities, maintain patience in high pressure situations and take initiative where appropriate
- Possess exceptional organizational and communication skills both written and verbal
- Strong work ethic and sense of professionalism
- Detail-oriented with strong proofreading skills
- Solid customer service mindset with capability to interact with internal and external customers
- Sound judgment with ability to balance priorities based on business impact in a fast-paced environment
- Trustworthy, positive, energetic, optimistic attitude
- 2 years experience in an administrative support role
- Some college preferred with a focus of business
- High school diploma
Special Job Dimensions:
- Act as a trusted resource for any initiative or project assigned
- Work collaboratively with team as well as autonomously
Work Environment:
- Physically able to participate in daily functions, training sessions, presentations and meetings
- Some travel may be required for the purpose of meeting with clients, stakeholders, or off-site events
To all current EBM employees: If you are interested in applying for this position, please apply through the company intranet job listings.
We offer competitive benefits package including medical, dental, vision, life insurance, disability, 401(k), generous PTO & paid holidays. For consideration, please complete our online application and send cover letter, resume, and salary requirement.
Endeavor Business Media is an equal opportunity employer. We are committed to providing equal employment opportunities in recruiting, hiring, training, promotions, compensation, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status.