What are the responsibilities and job description for the Medical Receptionist FT Leonia Medical Associates position at Englewood Hospital And Medical Center?
Job Summary:
Performs various front office and back office patient care duties. More specifically, this position will assist with flow of patients from the waiting area to exam rooms and perform preparatory work on patients to ensure efficient use of the physicians time. Department: Leonia Medical Associates Location: Rockwood Place
Status: FT
Shift: Days
Hours: variable
Epic experience preferred.
1. Multitasking Ability: Efficiently manage high phone call volume while simultaneously handling in-office patient interactions, ensuring smooth and timely operations.
2. Fast-Paced Environment Adaptability: Thrive in a dynamic and busy environment, maintaining composure and professionalism under pressure.
3. Organizational Skills: Demonstrate exceptional organizational skills to prioritize tasks, manage schedules, and maintain accurate records and documentation.
4. Reliability and Dependability: Exhibit a strong sense of responsibility and reliability, consistently showing up on time and performing duties with minimal supervision.
5. Team Orientation: Collaborate effectively with colleagues, contributing to a positive and cooperative work atmosphere.
6. Communication Skills: Possess excellent verbal and written communication skills to interact clearly and courteously with patients, healthcare providers, and team members.
7. Attention to Detail: Ensure precision in managing patient information, appointment scheduling, and other administrative tasks to avoid errors and enhance patient satisfaction.
8. Customer Service Excellence: Provide friendly and compassionate service to all patients, addressing their needs and concerns promptly and efficiently.
9. Technical Proficiency: Utilize office equipment, electronic medical records (EMR) systems, and other relevant technology proficiently to streamline operations.
10. Problem-Solving Skills: Quickly and effectively resolve issues as they arise, ensuring minimal disruption to patient care and office workflow.
Education Requirements: High School Graduate or equivalent
***COVID Vaccination Requirement***
Englewood Health requires all newly hired team members to provide either (a) documentation of Covid-19 vaccination, or (b) documentation of receipt of Covid-19 vaccination dose #1 prior to hire date, and to complete the series within the prescribed schedule for the particular vaccination. If pursuant to option (b), a candidate is not fully vaccinated prior to their first day of work, documentation must be presented upon completion of the series as a condition of employment. A pre-employment candidate may request an exemption due to the candidates bona fide religious belief or disability, and any offer of employment will be conditioned upon approval of the request.
Englewood Health is one of New Jerseys leading hospitals and healthcare networks. Composed of Englewood Hospital, the Englewood Health Physician Network, and the Englewood Health Foundation, the health system delivers nationally recognized care in a community setting to residents of northern New Jersey, New York, and beyond. The hospital, founded in 1890, consistently earns high marks for clinical excellence and patient safety. Englewood Hospital holds the Leapfrog Hospital Safety Grade A and is nationally recognized for nursing excellence, earning a fifth consecutive designation by the Magnet Recognition Program® in 2021. Areas of clinical excellence include cardiac surgery and cardiac care, cancer care, orthopedic surgery, spine surgery, vascular surgery, and womens health, as well as bloodless medicine and surgery. Englewood Health is an affiliate of Hackensack Meridian Health. The hospital offers an internal medicine residency program affiliated with Hackensack Meridian School of Medicine, as well as a vascular surgery fellowship, pharmacy residency program, podiatry residency program, and a radiography training program. Englewood also serves as a training site for surgery, pathology, emergency medicine, anesthesiology, critical care medicine, and other medical and surgical subspecialties. Englewood Health is continually expanding services and enhancing access through the Englewood Health Physician Network, a coordinated network of more than 500 office-based and hospital-based providers at more than 100 locations in six counties in New Jersey and New York. Through the main acute-care facility, physician network, hospital outpatient departments offering imaging services in local communities, and a variety of community health and wellness programs, Englewood Health delivers a healthcare experience that puts patients at the center. For additional information, visit www.englewoodhealth.org.
