What are the responsibilities and job description for the Customer Service Representative position at EnPro Industries?
Job description
Great opportunity to join the semiconductor industry! We are a Silicon Valley company that uses chemistry in a clean room environment to support the development of manufacturing in the semiconductor industry. We are also a part of a plubicly listed company with multiple entities on the West Coast and so there is plenty of growth opportunity both within our company and in our group.
Key Responsibilities:
- Works with customers to track the status of their orders and manages expectations
- Collects feedback and makes recommendations for improvement
- Provide quote and reports to customers.
- Work with internal team to drive issues to resolutions.
- Maestro of online systems and processes, building data to guide good decisions
- Additional duties as assigned
Minimum Requirements/Qualifications:
- Prefer you to have associate or bachelor’s degree and 3-5 years of fast paced detailed people servicing experience
- Must have demonstrated ability in following instructions, be highly detail oriented and have excellent communication skills
- Must have pride in his or her work, be self driven and have a keen quality orientation
- A working knowledge of chemistry and clean room environment is a plus
Interaction with Other Employees:
- Works hand-in-hand with the shipping and receiving, day to day interaction with production employees
Job Type: Full-time
Pay: $26.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Equal Employment Opportunity
LeanTeq, part of Enpro, is an equal opportunity employer. LeanTeq evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
#LeanTeq
Salary : $26 - $28