Medical Records Specialist

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

The Opportunity:

• This position is a full time onsite role at Carilion - Roanoke Memorial Hospital located in Roanoke, VA *
  
  
  

There are currently multiple schedules available:

• Monday to Friday 8:00 am to 4:30 pm
• Saturday to Wednesday 8:00 am to 4:30 pm
  
  
  

We are seeking a Health Information Management/Medical Records Specialist. This role provides clerical support to the Health Information Management department in the areas of data capture, record analysis, record completion, birth registry, system support, quality and productivity. Ensures the integrity of all aspects of the legal health record by completing tasks in a timely fashion with exceptional quality.

Job Responsibilities:

• Collects and prepares patient records for scanning; ensures that all documents are scanned into the correct patient file; ensures that all documents contain proper patient identification; arranges documents in chronological order and assigns batch labels to documents per HIM prepping policy and procedure. Indexes documents by location and document type. Maintains record destruction log. Files, maintains and destroys paper records post imaging in accordance with policy and procedures.
• Completes analysis/reanalysis of all records accurately and timely.
• Completes accounts from EPIC Waiting for Documentation and Missing Document work queues when missing documentation is received.
• Follow-up with ancillary/nursing departments for missing documentation as outlined.
• Follow-up with providers regarding missing documentation/dictation preventing the account from being coded.
• Completes unbilled spreadsheet with updates regarding the status of missing documentation and sends to management.
• Reviews medical record documentation in electronic medical records and creates appropriate charting deficiencies in the deficiency management system, and assigns those deficiencies to the appropriate provider(s).
• Actively manages various analysis-specific work queues, electronic and manual, to ensure timely analysis and chart completion.
• Adheres to established company standards/policies and system workflow guidelines to add and re-assign accounts to appropriate work queues for processing.
• Identifies systematic problems and routes to the Manager for facility resolution.
• Promptly reports issues and trends not complying with facility or corporate policies/standards.
• Documents all workflows, including any alterations, modifications, and changes that will occur based on the processes that will be implemented or enhanced.
• Other duties as assigned.
  
  
  

Experience We Love:

• Knowledge of CMS, and Joint Commission regulations preferred
• EMR experience preferred
• Healthcare Revenue Cycle experience preferred (Acute care facility HIM experience)
• Must be able to work onsite Monday to Friday 8:00 am to 4:30 pm or Saturday to Wednesday 8:00 am to 4:30 pm
  
  
  

Certifications:

• CRCR Required within 9 months of hire
  
  
  

Join An Award-winning Company

Three-time winner of “Best in KLAS” 2020-2022

2022 Top Workplaces Healthcare Industry Award

2022 Top Workplaces USA Award

2022 Top Workplaces Culture Excellence Awards

• Innovation
• Work-Life Flexibility
• Leadership
• Purpose Values
  
  
  

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
  
  
  

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

EEOC – Know Your Rights

FMLA Rights - English

La FMLA Español