What are the responsibilities and job description for the Account Manager position at Entrusted Pediatric Home Care?
Account Services Manager- Home Health
Entrusted Pediatric Home Care is a rapidly growing pediatric home care business headquartered in Austin, Texas. Entrusted Pediatric Home Care emphasizes work-life balance along with providing world class service to our clients. The ideal candidate for this job has a passion for taking care of individuals within the special needs population and enjoys working with nurses.
Entrusted is currently looking to add a team-oriented Account Services Manager in Austin, Texas. The Account Services Manager will be responsible for exercising management principles to ensure nurses are appropriately staffed while maintaining client/patient relationships. This includes participating in payroll, onboarding, recruitment, marketing, and HR functions.
Salary: $40,000.00 - $50,000.00 per year
Essential Job Functions:
- Responsible for ensuring client satisfaction, staffing, starting new patients, communication, retention, and any other non-clinical aspects of care.
- Help control assets and communicate the company’s philosophy and objective to the community
- Interview and hire competent staff as needed with emphasis on recruiting the best qualified candidates.
- Participates in location administrative and on call as needed.
- Monitor or set overtime, pay rates and overall labor margins to achieve financials objectives of the company.
- Ensure communication between nurses, clients, and payors is documented appropriately in EMR system.
- Collaborate within all team members in location and company to ensure staffing and communication needs are being met.
- Assure nurse credentials are always maintained and not out of date.
- Coordinate introductions of nurses to patient homes.
Skills and Experience: Shall be able to read, write and comprehend English. Ability to speak and communicate Spanish is a plus. Two years of related health care experience, home health management experience preferred. Pediatric experience preferred. Criminal background check completed and results within parameters as per policy.
Other Skills/Abilities:
- Utilize critical thinking and problem-solving skills to resolve client issues.
- Demonstrate high level of honesty, integrity, and accountability.
- Time Management
- Ability to multi-task
- Attention to detail
- Strong organizational and communication skills
- Spanish speaking preferred
Environment:
Duties performed in an office environment with occasional visits to client homes and local hospitals
Benefits
- Retirement Plan
- Medical, Dental, Vision
- Quarterly Profit Bonus Plan
- Weekly Pay
- Paid Time Off
- Sick Time Off
- Expense Account
Entrusted Pediatric Home Care provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
- LGBTQ friendly workplace
- Age-inclusive
- Paid time off
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $40,000 - $50,000
