What are the responsibilities and job description for the Sales Strategy & Operations Manager position at Envoy?
About the Role
Sales Operations at Envoy is responsible for driving business strategies by developing new strategies, programs, processes that enable our sales organization to run effectively and efficiently.
This is a multi-faceted role where you will work cross-functionally with our sales team, finance, and marketing teams to design and execute sales strategies. We are seeking people with a passion for helping others and who are eager to take on a variety of projects in a fast-paced environment.
This is a hybrid position that requires at least 3 days a week (Tuesday - Thursday) in our San Francisco HQ.
You will
- Business Partner Relationships: Partner closely with sales leadership to understand the performance, operational levers, and gaps to consistently over-achieving their sales funnel targets.
- Strategy and Planning: Help set the strategy and long term plan for the sales team, including sales execution and cross-functional coordination with marketing, renewals, success, finance, etc.
- Compensation Design: Support compensation planning and design across the entire GTM organization and manage processes to drive clear, consistent, and fair compensation for all variable pay employees.
- Project Planning: Build actionable and measurable project plans and partner with sales leadership and other key stakeholders to roll out and communicate the goals, recommendation, and impact to the appropriate teams. Examples of projects includes:
- Drive deal velocity and pipeline hygiene
- CSM and AE hand off playbook
- Developing BDR qualification criteria and goal planning
- Modeling and tracking SPIFF success
- Facilitating lead, contact, account, and routing decisions
- Creating a discounting playbook and policies
- Systems and Operations: Proactively identify improvements in current workflows and processes that can help improve efficiency and focus on automation and acceleration of the business (e.g. Salesforce, Outreach, MixMax, Zoominfo, Linkedin Sales Nav).
- Analysis: Conduct insightful analysis using internal and external data (e.g. revenue, market, industry, trends) to derive insights that will drive strategic business decisions.
- Build and maintain key documentation regarding our policies, sale processes, and requirements.
You have
- 3 -5 years experience as an analytical project manager in Sales Operations organization
- Advanced proficiency with spreadsheets, presentations, and Google Suite
- Familiarity with variable compensation design and processes
- Experience with Salesforce, and other Sales and Customer Success operations tools and eagerness to continue developing these skills
- Exceptional critical thinker
- Analytical and problem solving skills
- Highly proficient with using data to answer business-critical questions
- Great communicator and ability to drive cross-functional alignment
- Ability to effectively manage multiple competing priorities
- Comfortable and flexible working in a fast-paced environment
Nice to have
- Experience in SaaS
- Experience working for a multi-product company
You'll get
- A high degree of trust in your ideas and execution
- An opportunity to partner and collaborate with other talented people
- An inclusive community where you feel welcomed and cared for as a person
- The ability to make an immediate impact helping customers create a great workplace experience
- Support for your personal and professional growth
Compensation description
Envoy's compensation package includes market competitive salary, equity for all full time roles, and great benefits. If you are located in San Francisco Bay Area, our expected cash compensation for this role is $129-$152K (Annually). Final offers may vary within the range provided based on experience, expertise, and other factors.
If you have any questions related to compensation, please contact Recruiting after you apply.
#LI-Hybrid
Salary : $129,000 - $152,000