What are the responsibilities and job description for the Professional Services Consultant | Eclipse position at Epicor?
Your new career as a Professional Services Consultant begins here! As a Professional Services Consultant, you will implement and customize Eclipse Companion solutions for our clients, ensuring that their needs are met and their businesses are optimized. You will be responsible for delivering high-quality services and achieving satisfaction benchmarks. We are seeking applicants with strong problem-solving skills, excellent communication abilities, and a deep understanding of Eclipse Companion solutions.
What You Will Be Doing:- Implement Eclipse Companion Product solutions to meet client requirements.
- Customize and configure Eclipse Companions software according to client specifications.
- Conduct Companion Product training sessions and provide support for clients.
- Collaborate with clients to understand their business processes and needs.
- Ensure high levels of client satisfaction and service quality.
- Achieve and exceed project goals and timelines.
- Continuously learn and apply new features and functionalities of Eclipse software.
- 5 years of applicable Epicor Eclipse Companion Product experience.
- Strong knowledge of and/or demonstrated success in the distribution industry.
- 1 year of consulting experience preferred.
- Proven problem-solving and analytical abilities.
- Bachelor's degree preferred (or equivalent experience).
- Ability to travel up to 80%.
What Could Set You Apart:
- Ability to meet utilization targets and complete project deliverables on time, performing work plans, identifying resource requirements, establishing priorities for available resources, and monitoring the performance of project tasks.
- Customer-centric, results-oriented, self-starter attitude, with the ability to work independently.
- Strong listening, verbal, and written communication skills, including virtual presentations, with strong organizational, project management, and time management skills.
#LI-TO1 #LI-REMOTE
About Epicor
At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We're Proactive, Proud, Partners.
Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.
We are an equal-opportunity employer.
Range:
Minimum: $94,000 USD Maximum: $151,000 USDThe salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.
Recruiter:
Tola Olagbaju