What are the responsibilities and job description for the Infrastructure Analyst position at EPIQ Systems?
A company is looking for an Infrastructure Analyst responsible for managing Enterprise Storage systems and incident management.Key ResponsibilitiesOversee day-to-day operations to ensure performance, availability, and reliability of storage systemsManage incident, problem, and change management processesMonitor, analyze, and troubleshoot on-premises storage issues and perform upgrades and maintenanceRequired Qualifications1-3 years of IT industry experience, preferably in helpdesk or technical rolesBachelor's degree in Computer Science or a related field, or equivalent experienceUnderstanding of ITIL standards and industry standard processesKnowledge of storage technologies, networking protocols, and information life-cycle management conceptsFamiliarity with automation initiatives for storage management