What are the responsibilities and job description for the Dispatcher position at EquipmentShare?
EquipmentShare is Hiring a Dispatcher
EquipmentShare is searching for a Dispatcher for our rental facility in Little Rock, AR to support our operations team as the team continues to grow.
EquipmentShare is seeking a Dispatcher to be responsible for scheduling drivers to pick up and deliver equipment from our customers.
Primary Responsibilities
- Maintain high level of customer service with all customers
- Coordinate and initiate customer dispatch requests and changes with sales team and other departments
- Coordinate and manage final dispatch responsibilities, scheduling drivers to pick up and deliver equipment to and from customers
- Monitor drivers hours and scheduling for availability to cover delivery responsibilities
Why We're a Better Place to Work
- Competitive salary.
- Medical, Dental and Vision coverage for full-time employees.
- 401(k) and company match.
- Annual tool and boot reimbursements for those in applicable jobs.
- Generous paid time off (PTO) plus company paid holidays.
- Monthly family dinner nights
- Fitness Membership stipends plus seasonal and year round wellness challenges.
- Company sponsored events (annual family gatherings, food truck nights and more).
- Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year.
- Opportunities for career and professional development
About You
Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that's long been resistant to change.
We are looking for someone with availability to work Monday-Friday, 7am-5pm with occasional opportunities for overtime.
Skills & Qualifications
- Effective oral and written communication skills with internal and external partners
- Proficient with spreadsheets, email tools and comfortable with learning new technology
- Excellent organizational, time management and multitasking skills
- Ability to work with all levels of personnel within the organization
- Strong technical aptitude and understanding of construction equipment and rental industry
- At least 1-2 years general dispatch experience in the construction or manufacturing industry is highly desired
- Possess a valid driver's license
EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity
employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation,
protected veteran status, disability, age, or other legally protected status.