CHILD CARE ADVISOR

Our Company

Equus Workforce Solutions

Overview

Operations focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!

Responsibilities

• Oversees caseload of customers to ensure positive outcomes
• Provides intake services for applicants seeking subsidized child care services
• Accepts and coordinates referrals for child care from authorized referral sources
• Determines, verifies, and documents eligibility and notifies parents of their eligibility status
• Enrolls categorically eligible children as authorized by the Board, the Workforce Center operator, other workforce services providers and staff
• Promotes and ensures parental compliance with the terms of the Personal Responsibility Agreement, invoking sanctions as warranted
• Enrolls children in child care settings, as appropriate
• Authorizes payment to eligible parents presenting appropriate qualifying documentation
• Assesses parent fees
• Implements client service, fund utilization, enrollment, and service priority strategies
• Explains parents rights and responsibilities and explains attendance responsibilities
• Tracks attendance and services utilization
• Refers suspected fraud or misuse to the appropriate resource
• Enters client and case eligibility, demographic, and service information into the designated system
• Assists and prepares responses for quality assurance monitoring
• Provides process informational support/instruction to parents as needed
• May coordinate the recruitment, processing, and monitoring of local area relative providers

Qualifications

• Excellent communication and interpersonal skills; strong management and organizational skills; ability to work across all levels of management and staff.  Must be knowledgeable about community resources and able to work with and relate to clients. Cultural sensitivity a must. Must be computer literate and have Microsoft Word and Excel skills at a minimum with the ability to learn specialized databases and software systems
• Related four-year degree from an accredited college/university or three years directly related progressively responsible work experience or equivalent combinations thereof

About our Line of Business

Equus Workforce Solutions, formerly ResCare Workforce Services, is the nation’s leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work nationwide by focusing on the development, design, and delivery of demand-driven workforce solutions. Assisting over a million job seekers and thousands of employers annually, Equus Workforce Solutions is the most comprehensive workforce development company in the United States. For more information visit https://equusworks.com.

Additional Job Information

This position provides administrative and clerical support in a variety of areas including record keeping, data entry and routine correspondence and reports. Must be able to perform in a fast-past environment with multiple priorities. This position requires superior organization skills, the ability to work with diverse individuals both within the company and with partners in the project. Must be proficient in Microsoft Word and Excel and have the ability to compile summary reports and possess the ability to use general office equipment. Must have excellent oral and written communications skills. Must be able to handle sensitive material and maintain confidentiality. Position will work with child care services as either a Child Care Advisor, Provider Representative, or Attendance Tracking Representative. • Must have good grammar, spelling and typing skills • Must have strong interpersonal skills and the ability to communicate clearly and professionally • Must have the ability to maintain confidentiality • Must have a valid Texas Driver’s License with a clean driving record • Must have valid vehicle insurance and be listed as an insured driver • Must have reliable transportation and be willing to travel for work related reasons as needed • Will report directly to the Operations Manager and must be willing to assist in all areas as determined by the business need