What are the responsibilities and job description for the Employer Account Manager (Career Center Services) position at Equus?
Company Description
We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.
Job Description
The Regional Business Services Consultant (BSC) is a relationship-driven professional who partners with local employers to solve hiring challenges and build strong talent pipelines. This role blends elements of account management, recruiting, workforce consulting, and community engagement. You don’t need workforce system experience to apply. Candidates with backgrounds in employer-facing, client-facing, program, operations, training, outreach, or service-based roles often excel in this position. We welcome applicants with diverse experiences, perspectives, and career paths who are motivated to build strong employer partnerships and deliver results.
What You’ll Do
- Build trusted relationships with employers and serve as their primary point of contact
- Help employers recruit, interview, and hire qualified talent
- Connect businesses to workforce incentives such as On-the-Job Training (OJT)
- Translate employer needs into actionable hiring and training solutions
- Coordinate hiring events, information sessions, and job fairs
- Track outcomes and meet performance goals while delivering excellent customer service
What We’re Looking For
- Strong relationship-building and communication skills
- Experience working with customers, clients, employers, or community partners
- Ability to manage multiple priorities and work independently
- Comfort with data tracking, documentation, and performance goals
- Passion for helping businesses and people succeed
- This will be a regional position that is responsible for assisting employers across Wake, Johnston, Lee, Chatham, and Orange Counties
Qualifications
- Bachelor’s degree from an accredited college or university OR at least two (2) years of relevant experience in customer service, staffing, recruiting, or employer-facing roles
- Experience in account management, recruiting, human resources, staffing, or workforce development
- Familiarity with hiring practices, employer engagement, or employment-related programs
- Experience working with diverse populations, employers, or community partners
- Strong verbal, written, and interpersonal communication skills
- Demonstrated customer service and presentation skills
- Knowledge of local communities, workforce needs, or regional resources is a plus
- Familiarity with labor market trends or business workforce challenges preferred
- Professional, approachable, and customer-focused demeanor
- Ability to work effectively independently and as part of a team
- Proficiency with Microsoft Office (Word, Excel, PowerPoint)
- Valid driver’s license and proof of current automobile insurance required
Additional Information
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.