What are the responsibilities and job description for the Executive Assistant position at Erlanger?
Job Summary:
The Executive Assistant provides direct administrative and strategic support and project management to the SVP, Chief Marketing & Communications Officer, and acts as a key point of coordination across the marketing and communications leadership team. This individual manages executive calendars, external engagements, board-level interactions, departmental communications, and internal coordination.
The role also serves as a liaison among six core Directors (Marketing, Creative, Communications, Digital & Web Strategy, Community Relations, and Development), ensuring priorities are aligned and information flows efficiently across leadership. The Executive Assistant anticipates needs, protects time, manages follow-up, and ensures that the SVP and the broader executive team are operating at peak effectiveness.
Key Job Responsibilities:
Management
Relations).
Special Projects & Confidential Matters
Required:
Associate Degree in Business or Office Management or comparable combination of education and experience. Specialized course in computer systems, accounting and business communication. De-escalation training, if applicable
Preferred:
Experience:
Required:
Minimum of five years progressively responsible secretarial/administrative experience in an executive office setting. Proficiency in multiple computer software systems, including word processing, accounting and presentations. Strong written and verbal communication skills, excellent organizational and planning skills and aptitude for details. Discretion, diplomacy and confidentiality required.
Preferred:
N/A
Position Requirement(s): License/Certification/Registration
Required:
N/A
Preferred:
N/A
Department Summary:
The Marketing & Communications department at Erlanger functions with the strategic integration and high-performance standards of a marketing firm embedded within a healthcare system. As the team leads system initiatives in branding, marketing, creative, communications, digital engagement, and philanthropy, the office of the Senior Vice President, Chief Marketing & Communications Officer (SVP, CMCO) requires
exceptional administrative and operational support.
The Executive Assistant to the SVP, CMCO plays a critical role in enabling the effectiveness of this executive office and the leadership team it oversees. The role requires professionalism, discretion, proactive communication, and the ability to manage highly complex scheduling, coordination, and information flow across a dynamic and fast-paced organizational environment.
Erlanger Baroness Hospital Chattanooga, TN
Executive Assistant - Marketing & Communications
Standard Hours
Regular
The Executive Assistant provides direct administrative and strategic support and project management to the SVP, Chief Marketing & Communications Officer, and acts as a key point of coordination across the marketing and communications leadership team. This individual manages executive calendars, external engagements, board-level interactions, departmental communications, and internal coordination.
The role also serves as a liaison among six core Directors (Marketing, Creative, Communications, Digital & Web Strategy, Community Relations, and Development), ensuring priorities are aligned and information flows efficiently across leadership. The Executive Assistant anticipates needs, protects time, manages follow-up, and ensures that the SVP and the broader executive team are operating at peak effectiveness.
Key Job Responsibilities:
- Manage the SVP’s complex calendar, including internal meetings, leadership huddles, hospital executive obligations, community engagements, and vendor or partner interactions.
- Schedule, coordinate, and prepare materials for recurring meetings,1:1s, board presentations, and strategic planning sessions.
- Screen and prioritize incoming requests, acting as gatekeeper and first point of contact for time-sensitive issues.
Management
- Draft and manage high-level correspondence, internal communications, briefings, and meeting summaries on behalf of the
- Organize presentation materials, reports, and data packets in collaboration with directors and team leads.
- Ensure alignment and preparedness for key strategic meetings, public appearances, or planning retreats.
- Serve as the primary liaison between the SVP and the marketing leadership team (including Directors of Marketing, Communications,
Relations).
- Track and coordinate deliverables, timelines, and follow-up actions among directors and their teams.
- Monitor key priorities, unresolved tasks, and cross-departmental alignment across ongoing initiatives.
- Support planning and logistics for leadership summits, team retreats, Foundation events, or public speaking engagements
- Coordinate travel arrangements and on-site scheduling for external speaking opportunities, vendor meetings, and executive networking
Special Projects & Confidential Matters
- Support the SVP with board-related responsibilities, sensitive personnel matters, or strategic planning needs requiring confidentiality and discretion.
- Conduct research, compile documentation, and support operational needs related to key initiatives.
Required:
Associate Degree in Business or Office Management or comparable combination of education and experience. Specialized course in computer systems, accounting and business communication. De-escalation training, if applicable
Preferred:
- Bachelor’s degree in Business Administration, Communications, or related field preferred; equivalent
Experience:
Required:
Minimum of five years progressively responsible secretarial/administrative experience in an executive office setting. Proficiency in multiple computer software systems, including word processing, accounting and presentations. Strong written and verbal communication skills, excellent organizational and planning skills and aptitude for details. Discretion, diplomacy and confidentiality required.
Preferred:
N/A
Position Requirement(s): License/Certification/Registration
Required:
N/A
Preferred:
N/A
Department Summary:
The Marketing & Communications department at Erlanger functions with the strategic integration and high-performance standards of a marketing firm embedded within a healthcare system. As the team leads system initiatives in branding, marketing, creative, communications, digital engagement, and philanthropy, the office of the Senior Vice President, Chief Marketing & Communications Officer (SVP, CMCO) requires
exceptional administrative and operational support.
The Executive Assistant to the SVP, CMCO plays a critical role in enabling the effectiveness of this executive office and the leadership team it oversees. The role requires professionalism, discretion, proactive communication, and the ability to manage highly complex scheduling, coordination, and information flow across a dynamic and fast-paced organizational environment.
Erlanger Baroness Hospital Chattanooga, TN
Executive Assistant - Marketing & Communications
Standard Hours
Regular
