What are the responsibilities and job description for the Key Account Manager & Business Development position at Ernst Metal Technologies LLC?
Job description:
- Manage customer relations for existing key customers and new clients.
- Identify and research potential clients
- Develop and maintain client relationships
- Make and give presentations to prospective clients and internal executives
- Gather useful information from customer and competitor data
- Evaluate customer satisfaction, feedback and business opportunities and report to upper Management.
- Prepare reports and keep customer records
- Regularly customer visits
- Generate high-quality sales leads and follow up after initial meeting.
- Create new sales by following the set global and local marketing strategies that target B2B customers and positions our products as the best solutions for prospective clients.
- Achieve set sales goals and quotas on a quarterly, semi-annually and annually basis.
- Review, verify and discuss cost calculation with the Cost Estimating Group.
- Perform other assigned tasks and duties as necessary to support the Sales Department and Management.
Education/Experience/Training Required:
- Science and engineering graduates with communication and sales skills.
- Bachelor’s Degree in Marketing, Business Administration,
Master of Science or related field required.
- Work experience 2 years in sales (automotive).
- Basics in Project Management Methods.
- Experience in calculation, job costing and customer contact.
- Must have computer Skills in MS Office & MS Project and basics in working with ERP-systems.
Qualification/Skills Required:
- Solid technical background with a basic background in stamping would be preferred.
- Understanding of technical specifications, and the expertise to understand customer requirements with regards to product modifications.
- Excellent communication skills. Written and Verbal
- Be proactive, organized and handle work under stressful and uncertain environments
- Analytical and problem-solving skills along with Organizational skills.
- Ability and willingness to travel for meetings with prospective and existing clients
Goals/Objectives of position:
- Key point of contact for clients.
- Develop, manage and improve customer relations.
- Research the latest in the business industry and creating new opportunities to expand business
- Achieve set sales goals and generate high-quality sales leads.
Including New Customers and New Markets
- Project completion and customer satisfaction.
Relationships:
- Reporting To: Vice President
- Sales must work closely with all dept. managers
International / Domestic Travel is required.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Mileage reimbursement
- Paid time off
- Paid training
- Travel reimbursement
- Tuition reimbursement
- Vision insurance
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Manufacturing: 1 year (Preferred)
- Automotive sales: 1 year (Preferred)
- Sales: 3 years (Preferred)
- Customer relationship management: 3 years (Preferred)
Work Location: In person