Configuration Manager

Position Description
The Configuration Manager is responsible for applying and administering the GOES-R and Office of Satellite Products and Operations (OSPO) configuration management policies and procedures.  The Configuration Manager will support the Configuration Control Board meetings and processes, use the assigned configuration management tool (IBM ClearCase/ClearQuest, ECMT, CMART, Jira, as applicable), and will provide status reports, schedules, and deliverables as required. The incumbent will work closely with GOES-R operations and maintenance managers and staff to ensure that all actions are properly tracked, and status updates are made in the CM system. The incumbent will identify potential configuration management process improvements and will interface closely with the Government's Configuration Manager on a regular basis, ensuring customer satisfaction is maximized and that configuration management processes are followed by all contractor staff. Specific duties include:

•    Serve as configuration control board (CCB) Executive Secretary. 
•    Create, distribute, and track meeting schedules, agendas, topics, action items, etc. 
•    Create reports of work and change requests to review for each mission area at each relevant CCB.  
•    Support the meeting leaders to review, discuss and gain concurrence on every reviewed request for approval or actionable follow-up.  
•    Follow up on all action items and maintains status reports for each CCB.
•    Support the Government in operating and maintaining CM processes using the CM tool (CMART, ECMT, Jira as assigned) for GOES-R action items. Oversee GOES-R configuration management processes and spot check OCCRs and work products to assess configuration management training needs of the OMS staff. 
•    Support annual review and update of CM Plans, Procedures, and Configuration Control Board (CCB) Charters and related documents. Provide input to CM plans, procedures, CCB charters and other documents as requested. Gather in integrate inputs as requested.
•    Oversee the OMS change request process to facilitate Configuration Change Requests (CCR) deliverables are submitted with all required documentation for all changes made during operations and maintenance of any hardware or software. 
•    Provide weekly Configuration Change Request Reports and ensure that metrics on changes are timely, accurate, and complete for all CCRs. Provide monthly status updates and other briefings as requested.
•    Attend weekly and monthly meetings and provide meeting action items, presentations, reports, and meeting notes as required.
•    Attain and maintain expert level skills in configuration management, configuration management tools, and general office automation tools. 
•    Provide briefings / training on the GOES-R Configuration Process, tools, use, features, capabilities to managers and staff members. 
•    Seek to improve overall contract performance by supporting configuration management activities, process improvement, innovation, training, and collaboration to inform teammates and facilitate / expedite work in new and innovative ways. 

Required Skills
2 years of experience applying and administering configuration management policies and procedures. 

•    Demonstrated written and oral communications skills, including ability to communicate effectively with customer and contractor senior management. Teamwork experience and skills in communicating and supporting teams
•    Skill in facilitating meetings, creating agendas, scheduling meetings, announcing meetings via email, taking minutes, capturing and tracking action items, following up on action items and deliverables
•    Skill in using NOAA configuration management tools (IBM Clear Case / Clear Quest, CMART, ECMT, Jira)
•    Experience in Federal IT, systems development, systems engineering projects
•    Experience with NASA / INCOSE systems engineering, quality and configuration management processes
•    Experience with NOAA configuration management processes and procedures
•    Experience with SharePoint or other enterprise document and change management tools
•    Expert level skill with Microsoft Excel, Word, Adobe Acrobat, Google Docs, Google email, Google Meet

Must be a US citizen or permanent resident and be able to pass a background investigation to obtain a security badge to access the applicable government facility/systems. 

Education 
BS/BA in management, engineering, related discipline, or equivalent years experience. 

Benefits 
All full time employees are eligible for the following benefits upon starting: Medical, Dental, Vision,401(k), Paid Time Off, and 11 Paid Federal Government Holidays. 

Location 
Work is to be completed on-site at the NOAA Satellite Operations Facility (NSOF) in Suitland, MD.  

ERT is a VEVRAA Federal Contractor and Equal Opportunity/Affirmative Action employer - All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.